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Creative Lead - Social Content, Creative Content (Photo & Video) NYC

Amazon, New York, NY, United States


Shopbop is seeking a Creative Lead, Social Content to define and elevate the creative voice of our brand across paid and organic social channels. This role sets the vision, tone, and storytelling approach for social, translating brand and campaign ideas into platform-native, culturally relevant content that leads, not follows.

This role operates fluidly between directing and hands‑on creation‑guiding teams, shaping ideas early, and stepping in to create. They act as a connective force across creative, marketing, and social teams to ensure a cohesive and elevated output across all channels.

You’ll translate seasonal stories, product priorities, and cultural moments into social‑first creative that feels directional, elevated, and distinctly Shopbop. We’re not looking to chase trends, we aim to set them. The right candidate is deeply plugged into fashion, culture, and digital behavior, with strong instincts for what’s next and the taste level to define it.

This role is highly hands‑on: directing lean shoots, hands‑on content design and editing, experimenting with generative AI, and building smart, efficient workflows that allow us to create more with speed and intention.

This role sits at the intersection of great fashion content and fast test‑and‑learn environments. If that sounds like you, we encourage you to apply! This role is for someone who has a strong point of view and taste level and isn’t afraid to define what good looks like, moves seamlessly between big‑picture direction and scrappy execution, can lead a room, direct a shoot, and edit a concept themselves if needed, and understands how to balance brand storytelling with platform behavior and performance.

Reports to the Creative Director.

Key Responsibilities

Define and lead the creative direction for social media content, setting the tone, visual language, and storytelling approach across all platforms

Concept big ideas and see them through, translating brand campaigns and product priorities into narrative‑driven, social‑first content

Build stories, not just posts, developing serialized formats and content that audiences come back to

Shape how we show up on each platform (Instagram, TikTok, Pinterest, and beyond), while keeping a clear, cohesive brand voice

Spot what’s happening in culture, and decide where we lead, not follow

Creative Leadership

Plug into campaigns, shoots, and editorial early, bringing a social‑first lens from the start, not as an afterthought

Move easily between teams, stepping in to direct, refine, and elevate work wherever it’s happening

Partner closely with Social and Marketing to make work that is both brand‑building and performance‑aware

Maker Mentality

Operate as both a creative director and a creator, building decks, shaping ideas, and making content when it matters

Stay close to the work: framing, editing, refining, and pushing ideas to a higher bar

Experimentation + Systems

Use AI and emerging tools as creative accelerants, expanding what’s possible and how fast we can get there

Test, learn, and iterate constantly—without losing taste or intention

Build systems that scale; evolving templates, guidelines, and ways of working that keep quality high as we move faster

Basic Qualifications

Bachelor’s degree in Fine Arts, Design, or related field (or equivalent experience)

5‑8+ years of art direction or visual content experience in fashion, retail, or lifestyle

Strong portfolio that demonstrates both elevated taste and scrappy execution across social platforms

Strong creative point of view and a clear perspective on fashion, culture, and content

Proven ability to generate original concepts and visual direction, not trend replication

Proven ability to lead creative direction across projects and influence outcomes across cross‑functional teams

Experience directing photo and short‑form video shoots

Ability to operate at both high‑level creative direction and hands‑on execution

Experience using generative AI tools to support creative concepting and production workflows

Strong design fundamentals (composition, typography, color, layout)

Comfortable working fast, managing multiple projects, and wearing multiple hats

Deep understanding of platform behaviors and how to translate brand storytelling into native social formats

Preferred Qualifications

Experience creating content for paid social performance marketing

Familiarity with TikTok/Reels creation and editing workflows

Motion graphics or video editing experience

Experience working in small, agile creative teams or startup‑style environments

Deep interest in fashion, styling, and cultural trends

Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices

Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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