Digital Content and Localization Specialist (French Canadian)
Knights of Columbus, New Haven, CT, United States
The Knights of Columbus Marketing and Customer Experience Team is seeking a French (Canada) Website Content & Localization Specialist to assist with the migration, translation and QA of content to the new French website.
Reporting to the Localization Manager, this role sits at the intersection of Marketing, IT, Communications, Insurance Operations and Fraternal Mission.
The role is responsible not only for assisting with the new KofC.org web experience, but also for ensuring that French-language content advances enterprise priorities, supports revenue-generating business units and delivers a first‑class digital experience aligned with the Knights of Columbus mission.
This position begins as a six‑month contract with clearly defined performance benchmarks and potential conversion to full‑time based on measurable results set forth during the contract.
Core Responsibilities
Work hands‑on to successfully assist with the migration of all French‑language website content into the new digital experience platform, ensuring accuracy, completeness, functionality, and brand alignment
Assist with linguistic quality assurance, functional testing, and user acceptance testing for French‑language web pages, forms, assets, and applications
Ensure compliance with Knights of Columbus French (Canada) style guidelines and approved terminology across faith, fraternal, insurance and investment content
Identify content gaps, inconsistencies, and opportunities to adapt, co‑create and refine French‑language content to improve clarity, cultural relevance and customer experience for French‑speaking audiences
Collaborate with UI/UX and SEO teams to ensure French metadata, schema and on‑page parameters meet current standards
Track and report on migration progress, quality metrics, risks and remediation plans to leadership
Skills & Qualifications
Required
Native or near‑native proficiency in French (Canada) and professional fluency in English
Demonstrated experience in website migration, CMS implementation or digital platform transitions
Strong understanding of localization workflows, translation memory and terminology management
Experience conducting linguistic QA and functional testing in multilingual environments
Strong copy adaptation and editing skills in a structured brand environment
Familiarity with SEO best practices in multilingual digital ecosystems
Strong project management and cross‑functional coordination skills
Preferred
Experience working in financial services, insurance or mission‑driven nonprofit organizations
Knowledge of Catholic Church terminology and faith‑based communications
Experience with Optimizely, Marketo, DAM or enterprise CMS platforms
Education
Required
Bachelor’s degree in Localization, Translation, Marketing, Communications, Digital Media, Information Systems or related field
Minimum three years of experience in localization, multilingual digital marketing, website management or customer service
Preferred
Master’s degree in Localization, International Marketing, Digital Strategy or Customer Experience
Formal training or certification in localization project management
Experience supporting enterprise‑wide digital transformation initiatives
Knowledge of the teaching of the Catholic Church and hierarchy as well as the Knights of Columbus
Desire to work on a creative, collaborative and data‑driven team
Obsessed with bringing the best Customer Experience to local markets
Physical Demands
Must be able to remain in a stationary position for a majority of the workday.
#J-18808-Ljbffr
Reporting to the Localization Manager, this role sits at the intersection of Marketing, IT, Communications, Insurance Operations and Fraternal Mission.
The role is responsible not only for assisting with the new KofC.org web experience, but also for ensuring that French-language content advances enterprise priorities, supports revenue-generating business units and delivers a first‑class digital experience aligned with the Knights of Columbus mission.
This position begins as a six‑month contract with clearly defined performance benchmarks and potential conversion to full‑time based on measurable results set forth during the contract.
Core Responsibilities
Work hands‑on to successfully assist with the migration of all French‑language website content into the new digital experience platform, ensuring accuracy, completeness, functionality, and brand alignment
Assist with linguistic quality assurance, functional testing, and user acceptance testing for French‑language web pages, forms, assets, and applications
Ensure compliance with Knights of Columbus French (Canada) style guidelines and approved terminology across faith, fraternal, insurance and investment content
Identify content gaps, inconsistencies, and opportunities to adapt, co‑create and refine French‑language content to improve clarity, cultural relevance and customer experience for French‑speaking audiences
Collaborate with UI/UX and SEO teams to ensure French metadata, schema and on‑page parameters meet current standards
Track and report on migration progress, quality metrics, risks and remediation plans to leadership
Skills & Qualifications
Required
Native or near‑native proficiency in French (Canada) and professional fluency in English
Demonstrated experience in website migration, CMS implementation or digital platform transitions
Strong understanding of localization workflows, translation memory and terminology management
Experience conducting linguistic QA and functional testing in multilingual environments
Strong copy adaptation and editing skills in a structured brand environment
Familiarity with SEO best practices in multilingual digital ecosystems
Strong project management and cross‑functional coordination skills
Preferred
Experience working in financial services, insurance or mission‑driven nonprofit organizations
Knowledge of Catholic Church terminology and faith‑based communications
Experience with Optimizely, Marketo, DAM or enterprise CMS platforms
Education
Required
Bachelor’s degree in Localization, Translation, Marketing, Communications, Digital Media, Information Systems or related field
Minimum three years of experience in localization, multilingual digital marketing, website management or customer service
Preferred
Master’s degree in Localization, International Marketing, Digital Strategy or Customer Experience
Formal training or certification in localization project management
Experience supporting enterprise‑wide digital transformation initiatives
Knowledge of the teaching of the Catholic Church and hierarchy as well as the Knights of Columbus
Desire to work on a creative, collaborative and data‑driven team
Obsessed with bringing the best Customer Experience to local markets
Physical Demands
Must be able to remain in a stationary position for a majority of the workday.
#J-18808-Ljbffr