Digital Content and Localization Specialist (French Canadian) - C2H

Digital Content and Localization Specialist (French Canadian)

Location: Remote

Overview

The Marketing and Customer Experience Team is seeking a French (Canada) Website Content & Localization Specialist to assist with the migration, translation, and QA of content for a new French website.

Reporting to the Localization Manager, this role sits at the intersection of Marketing, IT, Communications, Insurance Operations, and Mission teams.

The role is responsible not only for supporting the new web experience, but also for ensuring that French-language content advances enterprise priorities, supports revenue-generating business units, and delivers a first-class digital experience for French-speaking audiences.

This position begins as a six-month contract with clearly defined performance benchmarks and potential conversion to full-time based on measurable results set forth during the contract.

Core Responsibilities

Work hands-on to successfully assist with the migration of all French-language website content into the new digital experience platform, ensuring accuracy, completeness, functionality, and brand alignment

Assist with linguistic quality assurance, functional testing, and user acceptance testing for French-language web pages, forms, assets, and applications

Ensure compliance with French (Canada) style guidelines and approved terminology across faith, fraternal, insurance, and investment content

Identify content gaps, inconsistencies, and opportunities to adapt, co-create, and refine French-language content to improve clarity, cultural relevance, and customer experience for French-speaking audiences

Collaborate with UI/UX and SEO teams to ensure French metadata, schema, and on-page parameters meet current standards

Track and report on migration progress, quality metrics, risks, and remediation plans to leadership

Skills & Qualifications

Required

Native or near-native proficiency in French (Canada) and professional fluency in English

Demonstrated experience in website migration, CMS implementation, or digital platform transitions

Strong understanding of localization workflows, translation memory, and terminology management

Experience conducting linguistic QA and functional testing in multilingual environments

Strong copy adaptation and editing skills in a structured brand environment

Familiarity with SEO best practices in multilingual digital ecosystems

Strong project management and cross-functional coordination skills

Preferred

Experience working in financial services, insurance, or mission-driven nonprofit organizations

Knowledge of Catholic Church terminology and faith-based communications

Experience with Optimizely, Marketo, DAM, or enterprise CMS platforms

Education

Required

Bachelor s degree in Localization, Translation, Marketing, Communications, Digital Media, Information Systems, or related field

Minimum three years of experience in localization, multilingual digital marketing, website management, or customer service

Preferred

Master s degree in Localization, International Marketing, Digital Strategy, or Customer Experience

Formal training or certification in localization project management

Experience supporting enterprise-wide digital transformation initiatives

Knowledge of Catholic Church teachings and hierarchy

Desire to work on a creative, collaborative, and data-driven team

Passion for delivering the best customer experience to local markets.