MULTIMEDIA AUDIO VISUAL TECHNICIAN Job at Eurest USA in New Haven

Waveguide Salary: $58,000-$63,000
Founded in 1996, Waveguide LLC is an internationally renowned independent consultant in audiovisual design, information technology design, acoustics consulting, on‑site technology management and workplace data analytics. Waveguide is headquartered in Charlotte, North Carolina, with regional consulting locations in Atlanta, Los Angeles, New York, Chicago, Houston, Raleigh, Tampa and Portland.
Our award‑winning designers and consultants create world‑class communication environments that look as good as they perform. And our data analytics solutions empower facility managers with the resource insights they need to optimize building performance and our clients’ technology investment.
Our trusted AV operations teams are among the most experienced and highly qualified in our industry. They are at our clients’ side to tackle the daily technical and logistical challenges of their meetings and events so they can focus on what matters most.
At Waveguide, we build relationships. Whether it’s your relationship with a client, or the relationship of a technology system to its environment, our success and the success of our clients depends on how we apply our expertise to meet our clients’ needs. Together, we help create strategic technology plans that reflect the way people live, learn and work. We help design efficient buildings and infrastructure that save dollars and make sense. And we design effective technology systems that regular people can actually use. But we’re only as good as our people.
We are seeking associates who are passionate, creative thinkers and who will be tirelessly dedicated to building lasting relationships and finding innovative answers to our clients’ most challenging questions.
Within Compass Group, Waveguide is part of the Eurest family that provides dining services to local, regional and national companies across the United States. Services include operating employee dining centers, on‑site catering, executive dining rooms, and other managed services.
Job Summary Summary: As a Multimedia Technician, you will repair, maintain, upgrade and install AV equipment for clients. You will coordinate conference guests and business services for multipurpose conference rooms, troubleshoot equipment, and assist clients with conducting meetings in conference spaces.
Essential Duties and Responsibilities:
Manages events for the multipurpose rooms, general floor conference rooms and all other meeting spaces.
Manages holistic meeting experience: sets up and breaks down of furniture, ensures cleanliness of room, and completes all other necessary tasks.
Oversees and upkeeps all audio visual equipment in managed spaces.
Places conference functions in properly sized rooms to maximize space utilization.
Provides seamless management of events with high touch customer service.
Ensures that AV systems have the latest firmware and software installed updating as necessary.
Assists Tier 2 with hardware swaps as needed (CHD/projectors).
Manages ITSM and daily email and phone requests.
Handles issues as they arise through the proper administrative channels.
Follows protocol during emergency situations.
Performs other duties as assigned.
Qualifications:
Extensive knowledge in network connectivity, digital signal flow, network compliance support, and firmware/software updates.
Knowledge of modern audio‑visual concepts and equipment, including excellent troubleshooting ability.
Experience with laptops, projectors, microphones, and remote participation technology for audio and video conferencing.
Crestron DMC‑E certification and network certification is preferred.
Basic knowledge of calculations and proficient computer skills to include various computer programs, Microsoft Office programs, e‑mail and the Internet.
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Associates at Waveguide are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Waveguide.pdf
Applications are accepted on an ongoing basis.
Waveguide maintains a drugfree workplace.
Req ID:1510610
Waveguide
XUE BAI
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In Summary: Waveguide LLC is an internationally renowned independent consultant in audiovisual design, information technology design, acoustics consulting, on‑site technology management and workplace data analytics . Waveguide is headquartered in Charlotte, North Carolina, with regional consulting locations in Atlanta, Los Angeles, New York, Chicago, Houston, Raleigh, Tampa and Portland .

En Español: Waveguide Salario: $58,000-$63,000 Fundado en 1996, Wavguide LLC es un consultor independiente de renombre internacional en diseño audiovisual, diseño de tecnología de la información, asesoramiento acústico, gestión tecnológica in situ y análisis de datos del lugar de trabajo. WavGuide tiene su sede en Charlotte, Carolina del Norte, con consultorios regionales en Atlanta, Los Ángeles, Nueva York, Chicago, Houston, Raleigh, Tampa y Portland. Nuestros diseñadores y consultores ganadores crean entornos de comunicación de clase mundial que se ven tan bien como lo hacen. Y nuestras soluciones de análisis de Datos empoderan a los gerentes de instalaciones con las ideas necesarias para optimizar el rendimiento de construcción e inversiones tecnológicas de nuestros clientes. Y diseñamos sistemas tecnológicos efectivos que la gente común puede usar. Pero somos tan buenos como nuestra gente. Buscamos socios apasionados, pensadores creativos y que se dediquen incansablemente a construir relaciones duraderas y encontrar respuestas innovadoras a las preguntas más difíciles de nuestros clientes. Dentro del Grupo Compass, Waveguide es parte de la familia Eurest que proporciona servicios gastronómicos a empresas locales, regionales y nacionales en los Estados Unidos. Los servicios incluyen operar restaurantes para empleados, catering in situ, comedores ejecutivos y otros servicios administrados. Resumen de trabajo: Como técnico multimedia, reparará, mantendrá, actualizará e instalará equipos AV para clientes. Usted coordinará a los invitados de la conferencia y servicios empresariales para salas de conferencias multiusos, solucionar equipos de fallos y ayudar a los clientes con la realización de reuniones en espacios de conferencia. Duties esenciales y responsabilidades: Gerenciará eventos para las salas multitudinarias, salas de congresos generales del piso y todos los otros lugares de reunión. Gerencia experiencia holística de encuentro: configuración y descomposición de muebles, asegura limpieza de la habitación, y completa todas las demás tareas necesarias. Supervisa y mantiene todo el equipo audiovisual en los espacios administrados. Lugares de Conferencias Funciona en una sala adecuada Learn Click para maximizar la utilización del espacio. Proporciona gestión fluida de eventos con un alto servicio al cliente sin contacto. Asegura que los sistemas AV tienen el firmware y software instalado actualizado según sea necesario. Asiste a las actualizaciones de nivel 2 con intercambios de hardware (CHD/proyecto audio). En Compass, nos comprometemos a tratar a todos los solicitantes y asociados de manera justa en función de sus habilidades, logros y experiencia sin tener en cuenta la raza, origen nacional, sexo, edad, discapacidad, estatus veterano, orientación sexual, identidad de género o cualquier otra clasificación protegida por ley. Los candidatos calificados deben ser capaces de desempeñar las funciones esenciales de este puesto satisfactoriamente con o sin un alojamiento razonable. Disclaimer: esta posición laboral no es necesariamente una lista exhaustiva de todas las responsabilidades esenciales, destrezas, tareas o requisitos relacionados con este puesto. Aunque esto se pretende que sea una reflexión precisa del puesto, la compañía se reserva el derecho de modificar o cambiar las funciones penales del trabajo basándose en la necesidad esencial de negocio. Publicaremos para empleo a todos aquellos solicitantes cualificados, incluidos aquellos con un historial justo (incluida la historia), de forma consistente con todas las leyes federales aplicables y locales, incluyendo la Ley Federal de Justo Cancelario, la Orden de San Francisco, la Oficina Estatal de Juegos Públicos 2 y la Ordinativa de Nueva York, así como el Acceso de Aventura de Salud. Detalles: https://info.flclearinghouse.com/ Asociados en Waveguide se les ofrecen muchos beneficios fantásticos. Seguro de vida para la visión dental médica / Plan de jubilación por discapacidad del seguro AD Plano de Jubilación con tiempo pagado fuera de los permisos parentales de vacaciones (varian según el sitio/estado) Programa de compras asociado de licencia personal Salud y bienestar Programas de compra Discount Marketplace Protección de identidad robo Pet Insurance Benefits Commuter Servicio de asistencia al empleado Cuentas de gasto flexibles (FSAs).