Part time Media Classroom Support Technician

Posting Details

Posting Details (Default Section)

Posting Number:
0603857

Position Title:
Part time Media Classroom Support Technician

Position is:
Part Time

Position Type:
Staff Position (Full Time/Part Time)

Department/Ofc.:
Instruction

Position Description:

Position Summary:

The Part time Media Classroom Support Technician will work in collaboration with the rest of the Media Services team to provide audio/visual (AV) support for the campus with an eye on maintaining a high level of customer service The position also involves support for campus events scheduled through the college's Conference Services team.

Essential Job Duties and Responsibilities:
• Perform audio/visual (AV) deliveries and setups in classrooms and other campus locations.
• Support campus events involving microphone and audiovisual setups, assisting clients with presentations.
• Work collaboratively with the Media Services team in maintaining AV systems in classrooms.
• Respond to trouble calls in the classroom related to AV.
• Data entry to track classroom deliveries, event setups, and trouble calls.
• Increase skill competencies, as assigned, in the areas pertaining to video and video conferencing (Zoom) in the classroom.
• Work seamlessly with all Media Services staff (day and evening), including Coordinator of Classroom Technology.
• Work cordially with any and all on campus.
• Regular attendance on campus is required for this position.
• Other duties as assigned.

Hours/Schedule: This position will work no more than 25 hours per week. While there is some flexibility in scheduling, the job is for an 8:00am start time four days a week.

Minimum Qualifications:

Minimum Required Knowledge, Skills and Abilities:
• High School graduate or GED equivalent plus fifteen (15) credit hours of college level credits.
• Equivalent of one (1) year of related work experience.
• Basic familiarity with MS Office.
• Effective communication and customer service skills.
• Ability to work with autonomy, and within a team unit.
• Ability to lift 25 lbs.
• Ability to frequently walk over entire campus for classroom and event support.
• Ability to work varying hours - morning, day, evening, and weekend hours.

Preferred Qualifications:

Additional Preferred Qualifications:
• Experience working with and troubleshooting classroom AV equipment such as document cameras, data projectors and other related technologies.
• Experience working with Zoom video conferencing.
• Experience with video shooting and editing.
• Customer service/training experience.

Posting Date:

Closing Date:

Open Until Filled
Yes

Special Instructions to Applicants:

Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services.

Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.

Washtenaw Community College is an Equal Opportunity Employer.

Salary/Hourly Rate:
$21.08

Salary Comments: