Part time Media Classroom Support Technician

Position Title
Part Time Media Classroom Support Technician

Overview
The Part time Media Classroom Support Technician works with the Media Services team to provide audio/visual (AV) support across the campus, maintaining a high level of customer service and supporting campus events scheduled through the college’s Conference Services team.

Essential Job Duties and Responsibilities

Perform audio/visual (AV) deliveries and setups in classrooms and other campus locations.

Support campus events involving microphone and audiovisual setups, assisting clients with presentations.

Collaborate with the Media Services team to maintain AV systems in classrooms.

Respond to trouble calls in the classroom related to AV.

Data entry to track classroom deliveries, event setups, and trouble calls.

Develop skill competencies in video and video conferencing (Zoom).

Work seamlessly with all Media Services staff, including the Coordinator of Classroom Technology.

Maintain regular on‑campus attendance and availability for classroom support.

Utilize technology, including AI‑enabled tools, to support duties while ensuring compliance with confidentiality requirements, institutional policies, and applicable regulations.

Other duties as assigned.

Hours and Schedule
No more than 25 hours per week. The position requires an 8:00 a.m. start time for four days each week.

Minimum Qualifications

High School graduate or GED equivalent plus fifteen (15) credit hours of college‑level coursework.

One (1) year of related work experience.

Basic familiarity with MS Office.

Effective communication and customer service skills.

Ability to work independently and as part of a team.

Physical capacity to lift 25 lbs. and to walk the campus frequently.

Availability for varying hours, including morning, day, evening, and weekend.

Ability to learn and leverage emerging AI‑supported tools, assess accuracy and reliability of AI‑generated content, maintain confidentiality, and apply sound judgment and ethical practices in technology use.

Preferred Qualifications

Experience troubleshooting classroom AV equipment such as document cameras and data projectors.

Experience with Zoom video conferencing.

Experience in video shooting and editing.

Customer service or training experience.

Compensation
Salary/Hourly Rate: $21.08 per hour.

Equal Opportunity Statement
Washtenaw Community College is an Equal Opportunity Employer.

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