Title: User Experience (UX) Designer
Duration: 18 Months
Location: Austin, TX (Hybrid - 4 days on site / Flexible remote on 5th day)
Job Description
LeAM prefers candidates LOCAL TO AUSTIN, TX
AM TOP 3 SKILLS:
- Expertise w/Foundational UX principles
- Experience executing of High Fidelity Design
- Documentation/Project Tracking experience (Confluence, Jira)
Our Opportunity
Clients User Experience and Design is responsible for software design across advisor services platforms, which is primarily desktop and responsive mobile. We are a multi-disciplinary group of user experience designers, visual designers, content writers and researchers. We work with strategic business and technology partners across the enterprise to build best-in-class software experiences for our users. Our business is driven by looking through our clients' eyes, which makes it a great place to practice user-centered design. Our purpose is designing tools and experiences that enable users to achieve their financial goals.
The team is responsible for:
Design Consulting
- Facilitate collaborative design sessions including sketching and ideation.
- Lead design reviews and drive decisions.
- Create design solutions with a multi-faceted team considering all aspects of the advisor experience, from consultative to end client/consumer experience.
- Faithfully translate the established patterns and design systems to ensure company goals are met.
- Understand great designs are achieved iteratively.
- Visualize ideas in a clear form (sketch, diagram, wireframe or prototype) and provide appropriate level documentation.
Design Management
- Set expectations with the project team and prioritize activities.
- Create and maintain design schedules.
- Communicate status and agreements with project team.
- Review work with UX managers, keep them updated on project status and elevate items appropriately.
Design Expertise and Execution
- Maintain the high standards set by the group.
- Conduct the primary design activities, create deliverables and conduct QA at an expert level.
- Participate and support research efforts.
- Commit to improving our process and methods with an emphasis on both effectiveness and efficiency.
Teamwork, Collaboration and Engagement
- Work well with all partners to deliver work.
- Support UX team members.
- Strategically listen to feedback and help guide the delivery.
- Collaborative and cooperative.
- Has a design position but is not rigidly fixed when presented with new information.
- Passionate about team, our mission and the needs of our partners and users.
- Enthusiastic about UX design.
Empathy & Curiosity
- Understand user needs, walking in their shoes when possible.
- Focus on innovation and improvement.
- Regularly learns more about design theory, practice and tools.
Why your work matters
- You will support an engaged set of users who rely on our products to manage their financial lives.
- By researching and understanding the user needs you will be able to impact how our users do business with Schwab.
- You will learn how to balance functionality against complexity on a highly visible platform which serves millions of advisors and retail customers.
- You will work with an engaged design team that fosters a learning environment.