Regional Account Manager (TN)

Overview
As a leading provider of comprehensive digital signage solutions, Spectrio empowers clients to transform their business locations into modern, dynamic destinations for customers and employees. Headquartered in Tampa, Florida, and serving more than 150,000 global client locations across industries including automotive, healthcare, and financial services, Spectrio consistently ranks among the fastest-growing and largest companies in the Tampa Bay area.

Location & Remote Work
Position is based in Tennessee. It is FLEX remote where you will work from home while traveling to dealership locations in TN and KY.

Primary Objective
The Regional Account Manager will lead, manage and inspire the post-installation support and service phase of the client relationship and sales opportunity/revenue generation efforts with Spectrio clients and prospects. As the “face and voice” of Spectrio, the business partnerships are nurtured through timely, effective and value‑added internal and external client communications. Trust is established through organization, confidence, discipline, accountability, professionalism, a “student of the industry” mentality, respect for all and a strong desire to win.

Responsibilities

Partner and collaborate with dealer principals, general managers and dealership contacts to develop campaigns consistent with the overall dealership marketing plan

Remain current and knowledgeable on all Spectrio products and services

Understand competitive climate of similar Spectrio products and services

Establish productive, professional relationships with key decision makers in assigned customer accounts

Consistently meet with, educate and advise dealer principals and/or general managers on digital engagement platform best practices with direct interface

Modify and ensure playlists are current and targeted to the dealerships’ goals, traffic patterns, dwell times, customer demographics, etc.

Measure, report and communicate on dealer satisfaction’s impact on client retention and renewals

Collaborate with the Spectrio Production Department to create and network digital assets and optimize user experience

Evaluate client experience and utilization across multiple channels for best practice sharing

Provide consistent feedback and perspective to upper management on competitive landscape

Act as a liaison between internal Spectrio client interacting departments and Spectrio client base

Launch and train on all product initiatives for new and qualified dealers

Inspect and report on installed equipment at regular intervals – TV screens, rack, media players, etc.

Report all technical and/or content issues through proper channels, communicate resolution to dealer principal, general manager and/or point‑of‑contact and ensure thorough follow‑up to client satisfaction

Meet and/or exceed all designated key performance indicators on a monthly basis

Develop and plan proficient, effective and value‑added client contact travel schedules

Adhere to all Spectrio branding and image guidelines, especially as it pertains to client collaboration

Other duties as assigned

Sales Essential Duties

Prospect new opportunities to turn over to RSMs

Determine sales prospect needs assessment, communicate value propositions and present Spectrio portfolio of products and services including digital signage, DealerTV, ABN Live!, ABN Inspire!, DealerIT, Continuity Powered by 3CX Phone System and PlayNetwork

Successfully schedule sales presentations with “A” level decision makers in automotive or advertising environments

Identify up‑sell opportunities and submit appropriate documents for implementation

Solicit referrals and testimonials from existing, satisfied clients

Assist with client follow‑up on meetings, proposals, adjustments to proposals, collection of tailored information and CRM data entry

Work efficiently and productively in an independent role

Meet, or exceed, Spectrio Sales Standards of Excellence (SOE)

Knowledge, Experience & Abilities

Outstanding attitude and proven work ethic

Excellent verbal, written and body language communication skills with attentive listening

Solid understanding of sales skills and techniques

Strong attention to detail with a client‑centric focus

Efficient, structured time manager

Ability and willingness to travel within a multi‑state region

Building successful, value‑added client relationships through trust and confidence

Ability to embrace change, be flexible and adaptable to an ever‑changing work environment

Driven, ambitious and coachable with a collaborative mindset

Strong understanding of automotive market trends, business tools and consumer behaviors

Minimum of 3 years automotive industry experience preferred

Established relationships and performance management experience within automotive dealerships preferred

Proficient in PC applications

Motivate and inspire

Requirements

Bachelor's degree – business, marketing, communications or related field preferred

Account management experience in the automotive industry preferred

Driver’s license with good driving record required

Relevant work experience of 6‑8 years with outside automotive sales, a plus

5 years of successful sales and marketing experience in the automobile industry, ideal

Must reside in the local market

Remote Work & Benefits

Work From Home – Remote Culture

Internet allowance per month

Vacation/Personal Time: Prorated PTO that accrues per pay period after 30 days of employment. 15 days per year, 3‑5 Years of Service: 17 days per year, 5+ Years of Service: 20 days per year.

Paid Sick Leave: All employees accrue up to 40 hours (5 days) of sick time per year.

Company Paid Holidays: 10 observed holidays per year

Medical Insurance: Three plan options (Low HSA, Mid, High Plans). Dental Insurance: High and Low PPO plan options and Vision Insurance.

Basic Life Insurance: $50,000 policy, 100% employer‑paid.

Short‑Term Disability: 100% employer‑paid; covers 60% of weekly salary for up to 26 weeks.

Voluntary Benefits: Optional purchase of Voluntary Life/AD&D, Long‑Term Disability, Accident, Critical Illness, Hospital Indemnity.

Pet Benefits Plan

Employee Assistance Program (EAP): Confidential 24/7 support

Spectrio offers a wide range of benefits for our team members, including Medical, Dental, Vision, Paid Parental Leave, 401k, HSA, FSA, Dependent Care FSA, Short and Long Term Disability, Life Insurance, EAP, Paid Time Off, Paid Sick Time, Paid Holidays and Education Reimbursement.

Spectrio is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, creed, marital status, pregnancy, disability, national origin, sexual orientation, gender identity, veteran status, or any other protected category.

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