Content Producer III

Interactive Content Producer
Cupertino, CA-95014
12+ months
Hybrid (Tues, Wed, Thurs in office/week)

Job Summary
Client Channel Training & People Programs is responsible for training and enabling salespeople at Client resellers globally, including mobile carriers, consumer electronics stores, and enterprise partners. Your work will be the key in informing salespeople around the world about Client products and help them deliver a great customer experience.
We're looking for a seasoned Content Producer to own both the creation and delivery of content to our global sales partners. You'll join a cross-functional team working on sales enablement and communications, driving the full content lifecycle - from production strategy through to publishing - across multiple delivery mechanisms to influence sales audiences around the world. This is a dual-function role that sits at the intersection of content craft and technical execution and requires someone who can move fluidly between both.

Required Qualifications
10+ years of experience in content production, publishing, or a related field within a technical content environment
Proven experience working within CMS platforms, web applications, and homegrown content systems
Strong understanding of content production workflows, from brief to publish
Fast learner with an intuitive grasp of complex systems and editorial processes
Disciplined approach to testing, quality assurance, and content accuracy
Exceptional attention to detail, balanced with the ability to execute on deadline
Ability to proof content and ensure it adheres to brand, legal, and editorial guidelines
Highly organized with the ability to manage multiple concurrent workstreams
Comfortable operating in an ambiguous, fast-paced, and frequently evolving environment
Strong communicator with experience working cross-functionally and across time zones

Preferred Qualifications
Experience producing interactive or digital customer-facing content (e.g. guided selling tools)
Familiarity with localization workflows and regional publishing considerations
Background in instructional design, editorial, or sales enablement content
Experience contributing to platform or tooling feedback loops with technical teams

What You'll Do
Lead the production of interactive training and sales enablement content from concept through final delivery, working closely with writers, designers, and stakeholders
Translate briefs, product information, and strategic direction into structured, audience-appropriate content
Manage production timelines, asset tracking, and deliverable reviews across multiple simultaneous projects
Ensure all content meets Client's editorial, legal, and brand standards before advancing to publishing
Partner with subject matter experts and program leads to validate accuracy and relevance of content
Continuously refine production processes to improve quality and reduce cycle time
Publish assets on our homegrown training platform, including tagging content, aggregating data from multiple sources, and performing QA on the live site
Own end-to-end publishing - ensuring assets are live, correct, and functioning as intended the first time
Work with developers to troubleshoot system issues, document solutions, and improve platform reliability
Assist backend system development for new tools and platform features via structured user testing and actionable feedback
Identify and advocate for opportunities in automation, AI, and publishing efficiency
Work cross-functionally to understand, shape, and execute the content and publishing strategy
Make informed recommendations on both content structure and publishing approach based on deep knowledge of tools, platforms, and global sales audiences
Use systems expertise and problem-solving skills to develop scalable, creative solutions to production and publishing challenges

Why This Role
This is a rare opportunity to own the full content journey for our guided selling platform - not just shape what gets made, but how it's made and how it reaches tens of thousands of salespeople globally. You'll work on a team that has a direct impact on how Client products are represented and sold in the market every day.

#TB_EN
#ZR

Why TalentBurst?
At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.

Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships.

We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options.

TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.