Creative Director, Design & Animation

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This role leads creative direction for visual and motion design across Mint Mobile and Ultra Mobile, working inside Full Bars (our in-house agency) to deliver brand design, animation, and multi-format visual storytelling that support marketing objectives. The work spans concepting, art direction, motion, visual systems, and execution across Ecommerce, Media, Brand, and Retention channels. The role partners closely with senior leaders and cross-functional teams to translate strategy into design and animation that holds a distinct visual identity for each brand, engages our audiences, and continually elevates the creative standard our team is known for.

Responsibilities

Lead and mentor the design and animation teams to develop high-quality visual and motion work that meets brand and marketing goals across Mint Mobile and Ultra Mobile

Provide actionable feedback through quarterly reviews and ongoing coaching to strengthen craft, career growth, and creative range for designers and animators

Manage team dynamics and performance to keep a productive, collaborative, innovative environment for the team to do its best work

Maintain a consistently high standard of design, animation, and visual storytelling across both brands while evolving aesthetics as business needs change

Partner with the Creative Director, Copy as a dynamic duo to deliver breakthrough integrated creative across promotional campaigns, social, experiential/brand activations, and customer communications

Collaborate with marketing partners, Creative Account Management, and external partners to plan and execute creative projects against shared deadlines

Translate briefs (and more often, conversations) into ideas and visual concepts that drive action

Present creative concepts, rationale, and a persuasive creative vision to senior leadership and stakeholders to secure alignment and buy-in

Also responsible for other duties/projects as assigned by business management as needed

Qualifications

Bachelor's Degree and 7 years of related work experience or a combination of education and experience deemed equivalent (Required)

Acceptable areas of study include Design, Animation, Fine Arts, Creative, Advertising, Film or related field (Preferred)

8+ years directing design and animation for national or global brands as a creative director or like creative leader (Preferred)

You've worked with leading brands and led design/animation teams to produce award-winning work (Preferred)

D2C brand experience a strong plus (Preferred)

Mastery of design and animation software including Adobe Creative Suite, Figma, and motion tools (Preferred)

Knowledge, Skills and Abilities

Leadership:

A track record of leading design and animation teams and partnering with marketing and production to produce high-quality motion graphics, video, animation, and graphic design across channels (Required)

Creative Direction:

You have a vision for how every customer touchpoint is evolving visually (from a piece of social to a checkout flow) and can steer the work that direction. We want passionate creative thinkers who are also seasoned enough to know when to push back, when to take feedback, and when to move on (Required)

Presentations:

Confidently and persuasively presenting creative concepts to secure buy-in (Required)You work independently and proactively. You can take a brief (or more often, a conversation) and turn it into a visual idea. You know when to get others involved and how to work with peers inside and outside Creative (Required)

Problem Solving:

Identify problems and provide solutions, or resolve with a sense of urgency, in a high-volume, fast-turnaround environment (Required)

Love storytelling:

Mint Mobile and Ultra Mobile have grown by crafting motivational stories around people and purpose through design and animation. We create work that speaks with, not at, our customers. You should be able to design, art-direct, and steer work against this mission (Required)

At least 18 years of age

Legally authorized to work in the United States

Base Pay Range: $114,600 - $206,700. Corporate Bonus Target: 20%. The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

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