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Creative Director, Design & Animation

T-MOBILE USA, Inc. · Multiple locations ·

Pay:
$114,600-$206,700/yr
Job type:
Full Time

$114,600 - $206,700 (Base Pay). Corporate Bonus Target: 20%

Benefit Highlights: life insurance, vision insurance, flexible benefit account, paid time off, paid holidays, tuition assistance, 401(k).

At T‑Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package – this is Total Rewards. Employees enjoy multiple wealth‑building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year‑round money coaches.

This role leads creative direction for visual and motion design across Mint Mobile and Ultra Mobile, working inside Full Bars (our in‑house agency) to deliver brand design, animation, and multi‑format visual storytelling that support marketing objectives. The work spans concepting, art direction, motion, visual systems, and execution across e‑commerce, media, brand, and retention channels. The role partners closely with senior leaders and cross‑functional teams to translate strategy into design and animation that holds a distinct visual identity for each brand, engages our audiences, and continually elevates the creative standard our team is known for.

Responsibilities

Lead and mentor the design and animation teams to develop high‑quality visual and motion work that meets brand and marketing goals across Mint Mobile and Ultra Mobile.

Provide actionable feedback through quarterly reviews and ongoing coaching to strengthen craft, career growth, and creative range for designers and animators.

Manage team dynamics and performance to keep a productive, collaborative, innovative environment for the team to do its best work.

Maintain a consistently high standard of design, animation, and visual storytelling across both brands while evolving aesthetics as business needs change.

Partner with the Creative Director and Copy to deliver breakthrough integrated creative across promotional campaigns, social, experiential/brand activations, and customer communications.

Collaborate with marketing partners, Creative Account Management, and external partners to plan and execute creative projects against shared deadlines.

Translate briefs (and more often, conversations) into ideas and visual concepts that drive action.

Present creative concepts, rationale, and a persuasive creative vision to senior leadership and stakeholders to secure alignment and buy‑in.

Also responsible for other duties/projects as assigned by business management as needed.

Qualifications

Bachelor's Degree and 7 years of related work experience, or a combination of education and experience deemed equivalent (Required).

Acceptable areas of study include Design, Animation, Fine Arts, Creative, Advertising, Film or related field (Preferred).

8+ years directing design and animation for national or global brands as a creative director or similar creative leader (Preferred).

Experienced with leading design/animation teams to produce award‑winning work (Preferred).

D2C brand experience is a strong plus (Preferred).

Mastery of design and animation software including Adobe Creative Suite, Figma, and motion tools (Preferred).

Knowledge, Skills and Abilities

Leadership : A track record of leading design and animation teams and partnering with marketing and production to produce high‑quality motion graphics, video, animation, and graphic design across channels (Required).

Creative Direction : Vision for how every customer touchpoint is evolving visually and the ability to steer that work (Required).

Presentations : Confident and persuasive presenting of creative concepts to secure buy‑in (Required).

Independent and proactive, turning briefs into visual ideas and knowing when to involve others (Required).

Problem Solving : Identify problems and provide solutions in a high‑volume, fast‑turnaround environment (Required).

Love Storytelling : Design, art‑direct, and steer work that speaks with, not at, our customers (Required).

At least 18 years of age.

Legally authorized to work in the United States.

Travel Required: Yes

DOT Regulated Position: No

Safety Sensitive Position: No

At T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1‑844‑873‑9500. This contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests.

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