CRM Manager - TENTENS Tech

Retention & CRM Manager This venture builder is looking for a Retention & CRM Manager in the partner business TENTENS Tech — a role responsible for developing the product's retention strategy and systematic growth in user return.
TENTENS Tech is a partner IT company of SKELAR, a Ukrainian venture builder that develops international tech businesses. We create social discovery platforms for over 20 million users worldwide. The challenges ahead include:
Developing and implementing a retention marketing strategy.
Generating, prioritizing, validating, launching, and analyzing a large number of hypotheses regarding retention logic channels.
Systematically working to improve key product metrics related to user activation, retention, and return.
Developing recommendation logic for sending emails, SMS, and web push in our own ESP system.
Launching and developing new user retention channels.
Conducting regular user and market research to find new product growth points.
Responsibility for strategic development in the area and active participation in forming departmental goals.
What is important to us:
Must have:
At least 2 years of experience in product management, user growth, or retention/CRM initiatives.
Analytical thinking and the ability to make data-driven decisions (collecting, analyzing, and interpreting data to improve the product and strategic planning).
Skills in creating technical tasks for development.
Successful cases of achieving business goals through testing product hypotheses.
High competence in working with product metrics and improving them through hypotheses.
Leadership qualities, excellent communication skills, and proactivity.
Nice to have:
Practical experience in email or retention marketing.
Experience in creating marketing strategies.
At SKELAR, we have built an environment for professional self-realization:
SKELAR Platform . This is the operational core of the venture builder, helping founders to quickly go from zero to one. This way, business teams focus on the product — and 10+ teams in the Platform cover functions such as Legal, Finance, HR, Admin, Talent Acquisition, Employer Branding, IT, and more.
Networking and knowledge sharing as part of the culture . Among our colleagues are co-founders who have launched more than one business, as well as the strongest specialists on the market. So we have access to the necessary expertise at our fingertips.
Exclusive domain education . We have created our own training programs for team members to choose from — from a 2-month school for junior managers to intensive courses on AI and professional clubs for development, product management, etc.
Impact on systemic support for Ukraine . We have a charitable foundation SKELAR foundation, created by the SKELAR team itself — and thanks to each employee, we implement important social projects. For example, we founded the first accelerator in Europe for veterans and are forming a platform to support veterans at the state level.
Ecosystem for productive work . Spaces that inspire results have been created for SKELAR team members — with our own gym, rock climbing wall, Bali green zones, and libraries. In spaces where service, safety, and comfort are synchronized with the pace of team growth, we get a wow experience and work more efficiently.
Care for daily comfort . Breakfasts, lunches, access to sports training in Kyiv or partial compensation for classes in Warsaw, medical insurance, paid trips if the role specifics require such trips, corporate discounts from partners.
We will tell you more at our meeting-get-to-know-each-other.
We invite you to build the next big everything at SKELAR together!