Account Manager - Digital Marketing Agency

Overview At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, and tech platforms across SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you'll be placed directly with a client as a valued, in-house team member. Our client is an award-winning, full-service marketing and events agency delivering bold, results-driven campaigns across brand development, digital marketing, web, corporate events, live marketing, and video production. They combine strategic thinking with high-quality creative execution to help brands stand out and scale effectively.
Role Type: Full-time. Engagement: Independent Contractor.
Job Summary: We are seeking a highly proactive and experienced Account Manager to lead client relationships, oversee delivery teams, and drive excellence across all client engagements. This is a senior leadership role for someone who thrives in fast-paced agency environments, excels in communication and organization, and has a deep understanding of digital marketing strategy. You will serve as the primary point of contact for key accounts, mentor the account management team, and ensure that all projects are delivered on time, on budget, and above expectations.
Key Responsibilities Client Relationship & Communication Act as the trusted advisor and main point of contact for key client accounts
Lead weekly client calls, deliver performance reports, and send proactive updates
Maintain a culture of overcommunication—ensuring clarity on timelines, deliverables, and next steps
Manage client expectations and resolve challenges before escalation
Set and enforce communication standards across the account management team

Account Management & Project Oversight Oversee full lifecycle of client engagements—from onboarding to execution
Develop and manage project plans, timelines, and deliverables
Coordinate cross-functional teams (creative, digital, production, events)
Ensure scopes of work are clear and aligned with client goals
Monitor budgets, track performance, and flag risks early
Lead daily planning (Plan of Attack) and team status updates

Digital Marketing Strategy Guide strategy across SEO, PPC, social media, email marketing, and content
Review dashboards and campaign performance to ensure KPIs are met
Translate performance data into clear, actionable insights for clients
Collaborate with internal teams to optimize campaigns and drive ROI
Stay ahead of digital trends and bring innovative ideas to clients

Team Leadership & Mentorship Lead, mentor, and develop the account management team
Establish processes, workflows, and quality standards
Conduct regular performance check-ins and workload management
Foster a culture of ownership, accountability, and proactive problem-solving
Partner with leadership on account growth and upsell opportunities

Strategic & Brand Development Develop and execute integrated marketing strategies and campaign plans
Support campaign launches, creative briefs, and cross-team collaboration
Ensure brand consistency across all channels and deliverables
Analyze results and share insights to improve future campaigns

Requirements 5+ years of experience in agency account management (required)
2+ years in a senior or leadership role managing teams
Strong expertise in digital marketing (SEO, PPC, social, email, analytics)
Proven experience managing enterprise or high-value client accounts
Exceptional communication skills (written and verbal)
Highly organized with strong project management capabilities
Experience with tools like Slack, project management platforms, and reporting dashboards
Ability to work in a fast-paced, deadline-driven environment
Bachelor's degree in Marketing, Business, Communications, or related field (preferred)
Nice-to-Haves Experience in event marketing, experiential campaigns, or live marketing
Familiarity with creative production workflows (design, video, web)
Background in brand strategy and storytelling
Experience contributing to new business pitches and account growth
Benefits Fully remote leadership role with global client exposure
Work with an award-winning agency on high-impact campaigns
Leadership growth with direct influence on client success and team performance
Autonomy and ownership in shaping client services strategy
Direct placement with a premium international client

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