Account Manager - Transportation & Infrastructure

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Full Time Office/Clerical – Winsted, MN, US

5 days ago Requisition ID: 3087

Salary Range: $60,000 – $75,000 annually

Job Title
Transportation & Infrastructure Account Manager

Location
Winsted, MN

Salary Range
$60,000 – $75,000 per year (Exempt role)

Shift Schedule: 1st shift Monday – Friday Business Hours

Shift Differential: 1st shift – N/A

Key Roles and Responsibilities

Develop and maintain win‑win relationships at all levels in the assigned territory

Generate quotations using company pricing strategies

Manage all commercial order acceptance and development activities

Drive resolution to customer changes, concerns, and other inquiries

Support sustained sales relationships with key decision makers and influencers through all levels of the organization

Generate pricing schedules and quotations to existing sales channels in alignment with profitability goals

Convert quotations to sales bookings and manage development of orders

Provide best‑in‑class customer service in a fast‑paced environment

Respond timely to all customer inquiries via phone, email, and virtual meetings

Maintain a balance between company policy and customer benefit in decision making

Manage backlog of work; monitor volume, profitability, and diversity

Manage ECD communication, date migration, and other order details to customers

Participate in risk‑reward decision making with RSM for pricing and margin aggressiveness

Keep informed of industry changes, participate where possible in organizations directly involved with our prime markets, and continually work to improve team knowledge

Expedite the resolution of customer issues utilizing internal CARe and Change Order processes

Provide the Voice of Customer through market feedback to the organization

Support operations through Tier board meetings, design review meetings, and team meetings

Utilize CRM functionality and capabilities to maximize market intel capture

Travel available up to 5% throughout the USA

Role Qualifications

Preferred: Two or more years of experience with contractor or distribution sales, business‑to‑business sales, marketing, or business content development in a technical setting; other combinations of training and experience may be considered

Confident, driven, and dynamic; produces high‑quality results

Motivated self‑starter; derives energy from problem‑solving and winning

Basic knowledge of interpreting technical specifications and/or mechanical drawings

Basic math skills, including fractions, decimals, margin calculations, and basic algebra

Ability to handle multiple internal and external demands simultaneously

Effective and appropriate written and oral communication skills both internally and externally, including leading team meetings and providing proactive customer status updates

Adaptable to changing work priorities; can change priorities without prior notification

Collaborative approach with others as part of a high‑performance team

Confident user of MS Office applications, particularly Outlook, PowerPoint, Excel, and Word

Confident user of ERP systems, especially Epicor

CRM experience preferable, especially in Salesforce

Ability to resolve tense situations with a win‑win outcome

Benefits

Medical, Dental & Vision Insurance – Two medical plan options, with company HSA contributions

Health & Flexible Spending Accounts (HSA/FSA) – For medical and dependent care expenses

Life & Disability Insurance – Company‑paid basic life, AD&D, and short‑/long‑term disability

Voluntary Benefits – Including optional life, legal & ID protection, accident & critical illness insurance

401(k) with 4% Match – Immediate vesting

Incentive Pay – Performance‑based bonus programs; eligible for the company’s Sales Incentive Plan (SIP)

Unlimited Paid Time Off (PTO) + Paid Holidays

Tuition Reimbursement – Up to $5,250 per year for job‑related education

Employee Assistance Program (EAP) – Free, confidential support services

Onsite Training – Includes leadership, welding, and language courses

Benefits available to employees working 30+ hours per week. 401(k) available to all employees.

Equal Opportunity Employer
Millerbernd Manufacturing Company is committed to fostering a diverse and inclusive workplace. We encourage individuals of all backgrounds to apply.

Legal Notice
Applicants must be authorized to work in the U.S. We are unable to sponsor or assume sponsorship of employment visas at this time.

Physical Demands
The employee is frequently required to sit/stand, talk or hear, and use hands to finger, handle, or touch objects or controls. The employee is regularly required to stand and walk short distances. On occasion, the employee may be required to stoop, bend, or reach above the shoulders. All employees at the production floor are required to wear company‑provided personal protective equipment (PPE). A reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of this job.

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