Culture Communications Manager

Overview

Serves a critical role in the execution of internal agency communications promoting the mission, vision, values and winning propositions of Heritage Christian Services, Inc.

Pay for this position: $ 74000 / yr - $80000 / yr

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting

Responsibilities

Creates and manages internal communication initiatives for diverse audiences, including staff, families and donors, across the agency.

Responsible for the agency’s internal communication plan including the implementation of blogs, vlogs, websites, portals, social media, email/direct mail, scripts and other opportunities, as well as determining messaging approach and appropriate channels and overseeing implementation

Coordinates creative assets for print, broadcast, video and online projects primarily for internal audiences

Leads planning and coordinates events such as agency meetings, pilot programs and cultural activities, virtual and hybrid

Prepares timely reports and insights from content management and agency platforms to measure performance and plan for improvements, recommending improvements for communication effectiveness

Handles corporate listening activities like employee surveys, focus groups, etc.

Drafts internal communications, which includes ghost writing, and ensures alignment with agency priorities and leadership messaging

Supports promotions of agency benefits and activities working with other agency staffs

Handles administrative tasks and other duties as assigned, including involvement in project teams

Qualifications

Bachelor’s degree in fields related to communication and/or organizational development preferred

Minimum one to three years of experience in the profession

Excellent verbal and written communication skills

Experience with Microsoft platforms including Word, Excel, PowerPoint, Outlook, SharePoint, Stream and Teams preferred

Valid driver’s license and a driving record that meets agency motor vehicle standards, plus reliable transportation to and from work

Our Commitment to Equity and Justice

We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity.

Job LocationsUS-NY-Rochester and surrounding areas

Job ID 2026-12009

Category Administrative