Business Development Manager - Mid-states

Job Description
This person will live in Ohio, Kentucky, Virginia, West Virginia, Pennsylvania, North Carolina or South Carolina.

One of the best‑known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply can’t. The Love Boat promises something for everyone.

We are looking to hire a Business Development Manager. This position is responsible for managing the business development (sales) of a defined list of travel agency accounts and consortia within a specified territory. The objective is to achieve sales goals for Princess Cruises in alignment with the company's business objectives and Core Values. This role reports to the Director of Sales.

Responsibilities

Business Development (Revenue Generation) – develop and implement strategic plans to drive sales and increase revenue; conduct market research to identify new business opportunities and trends; build strong relationships with clients, partners, and stakeholders; collaborate with sales and marketing teams to align revenue strategies with promotional activities and market demands; optimize pricing models and product offerings; and prepare detailed revenue reports and forecasts for senior management.

Agency Account Management – oversee and manage relationships with agency partners; identify potential agency partners, negotiate contracts, and ensure agency activities align with company goals; coordinate with marketing, sales, and product development teams to maximize agency collaborations.

Marketing Development and Management – develop and execute marketing strategies to drive business growth and enhance brand visibility; conduct market research, create marketing campaigns, manage promotional activities, social media channels, and digital marketing efforts; analyze effectiveness and adjust strategies to optimize results.

Budget Management – plan and allocate budgets for business development initiatives; conduct financial analysis, monitor budget performance, identify variances, and prepare detailed reports for senior management; implement cost‑control measures and identify opportunities for budget optimization.

Communication – facilitate internal communication across sales, marketing, and operations; build and maintain strong relationships with external partners, clients, and stakeholders; negotiate contracts, present business proposals, and represent Princess Cruises at industry events and conferences; gather and analyze feedback to inform strategic decisions.

Professional Development – stay updated with industry trends and best practices; attend workshops, seminars, and training programs; assess performance, set development goals, and track progress; participate in industry events to build relationships and stay informed.

Knowledge & Skills

Self‑starter with strong B2B sales skills and relationship building; capable of virtual and live presentations for large audiences, product training, time management, and scheduling; work with minimal oversight and meet sales and account contact goals; multitask across several projects while balancing sales priorities with support roles.

Problem solving – analyze market trends, customer preferences, and competitor strategies; develop strategic solutions to enhance market share and profitability; negotiate partnerships, optimize sales channels, and implement innovative marketing campaigns; allocate resources efficiently and collaborate with marketing, finance, and operations.

Impact – drive company growth by identifying new business opportunities, building relationships with key stakeholders, and developing strategic plans; directly influence the ability to attract new customers, improve service offerings, and maintain a competitive edge.

Leadership – guide cross‑functional teams, mentor and develop members, promote continuous improvement, and inspire high performance; represent Princess Cruises at industry forums and build strong relationships with stakeholders.

Requirements

Bachelor’s Degree

3 years of B2B sales experience

Preferred: 5 years of B2B sales experience in the travel industry

Strong in‑person and virtual presentation skills

Strong Microsoft Office skills – Excel, Word, PowerPoint

Excellent verbal and written communication

Strong consultative selling skills

Strong computer and software literacy

Ability to plan, schedule, prioritize workload

Adaptable to change

Well‑travelled

Understanding of how small businesses work

Works well in a team

Willingness to take on ad‑hoc projects

Self‑directed and ability to work independently

Entrepreneurial spirit

Travel: 25‑50% with non‑shipboard travel likely.

Work Conditions: Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations.

Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.

This position is classified as “remote.” As a remote role, it allows employees to work full‑time from their home and may also require regular travel to Princess headquarters for in‑office collaboration.

Princess provides comprehensive and innovative benefits to meet your needs, including:

What You Can Expect

Cruise and Travel Privileges for you and your family

Health Benefits

401(k)

Employee Stock Purchase Plan

Training & Professional Development

Tuition & Professional Certification Reimbursement

Rewards & Incentives

Our Culture… Stronger Together
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well‑being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: princess.com/en-us/company-information

Princess is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact careers@carnival.com.

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