Internal Sales Account Manager

Benefits

Bonus based on performance

Health insurance

Training & development

Key Responsibilities
Account Management

Manage and maintain relationships with existing customers

Follow up on ongoing orders and ensure timely reordering

Monitor customer activity and identify opportunities for growth

Provide excellent customer service and resolve inquiries efficiently

Sales Support & Lead Follow-Up

Work closely with the sales team to follow up on new leads

Conduct outbound calls to prospective customers to introduce products and schedule meetings

Qualify leads and coordinate handoff to external sales representatives when needed

Order Management & Coordination

Process and track customer orders in coordination with operations

Ensure accurate and timely communication regarding order status

Support sales team in achieving monthly and quarterly targets

Marketing & Materials Distribution

Send product information, marketing materials, and samples to customers and sales representatives

Ensure all stakeholders have updated and relevant product information

Required Skills & Qualifications

Proven experience in account management, internal sales, or customer service

Strong phone sales and communication skills

Highly organized and detail-oriented

Ability to manage multiple tasks and follow up consistently

Proactive, results-driven mindset

Experience in healthcare, pharmaceuticals, or medical devices (preferred but not required)

Work Environment
Full-time, office-based position in Aventura, Florida.

Collaborative work with internal sales and management teams.

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