Account Manager (Onsite)

Your Contribution
As an Account Manager you will be responsible for managing commercial topics related to assigned customer accounts. Develop a customer strategy that identifies new business opportunities, positions the company to win new business, and exercises leadership in the execution of the strategy. Act as focal point for all commercial discussions
egotiations. Coordinate activities with Program Managers to establish “get well” plan and notify customer.

Experience & Qualifications

Responsible managing the overall relationship between MAHLE North America and customers by cultivating relationships with key stakeholders across a variety of sales and application engineering functions to assure complete and successful account management

Responsible for negotiating long term contracts, new production pricing, warranty terms and conditions, prototype prices and successfully win new business

Direct interface with customer Purchasing organizations managing the overall account from acquisition over design phase into series production

Attend regular site visits to customers along with other applicable engineering assigned tasks / subjects as needed in order to support the customer

Responsible for new projects quotation and negotiation to include price proposals, timeline negotiations between MAHLE Engineering Teams, R&D Groups and Production operations in the USA and Mexico

Exercise leadership in the execution of the business sales strategy and act as focal point for all commercial discussions
egotiations

Follow market trends and keep management informed on all important issues concerning their assigned accounts

Lead the sales effort to achieve internal acceptance of the customer strategy from other functional areas before implementation

Manage, organize and prepare technical presentations for our customers

Communicate/clarify issues related to prototype orders with the customer

Responsible for providing input as necessary to the Automotive Forecast Preparation

Understand macro automotive industry trends, how they affect our customers, how the customers’ reaction affects our company, and recommend course of action for our company to best leverage said changes/trends to our company’s benefit

Need to become familiar with MAHLE product technology and follow up newly developed technologies and practices in order to be able to support our customers in their development programs and other aspects relevant to MAHLE

Establish matrix identifying key customer individual and who at our company should interact with them, and the frequency

Determine which customer individuals are pro, con or neutral toward our company and develop plan to maximize the number

Manage timely quotation of new business by internally driving the quote process, including PAC reviews and initiation of SOF and subsequent updates to information

Manage and prepare pricing proposals, review them with customers and address any concerns

Provide input to the preparation of obsolescence claims and negotiate the claims with the customer

Coordinate with the Program Manager, determine what, when and how to notify customer in the event of a milestone that is going to be missed, or a test failure occurred, etc. and then be part of the communication loop

Provide customer market intelligence to MAHLE and act as focal point to determine how best to respond to the information

Qualifications

Bachelor's Degree in Engineering, Business or equivalent degree from a four-year college or university required

Minimum of 3 years of relevant Account Management experience and/or Application Engineering or equivalent role, preferably in the automotive industry; preferably 5 or more years

Excellent written and verbal communication skills, including presentation delivery, with demonstrated experience with account/customer relationships, in-depth knowledge of contract negotiations and product development

Demonstrated ability to manage a minimum of one account/customer; experience with managing multiple simultaneous accounts/customers preferred

In-depth knowledge of contract negotiations and product development preferred

Strong time and project management, problem solving and continuous improvement skills

Our Offer
We will provide a collaborative environment working on exciting assignments, along with ongoing personal & career development opportunities.

Diversity Matters
#DiversityMatters with our inclusive culture, we welcome applications from all social, religious & ethnical backgrounds, disabilities both mental and physical, identities (gender) and neurodivergent people.

Contact
Do you have any questions? RICK.BLASCIUC@MAHLE.COM

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