Account manager

A Little Bit About Us
Pion is the award-winning platform where audience verification, data ownership, and marketing reach converge. We help 3,500+ brands—including the world's biggest retailers—build lasting loyalty across 10 consumer groups in 100+ territories. Whether it's through Student Beans, Beans iD, or our YMS events, we enable growth without compromise. At Pion, you'll help us build a smarter, more transparent future for global commerce.

Life at Pion Where People Thrive
At Pion, we're driven by big ideas and bold thinkers.

Our purpose is clear: We make it possible to reward those who shape our world, from Students to Healthcare workers and more. That mission demands diverse perspectives and a culture where everyone belongs.

Our people power everything we do from innovation to collaboration. We're here to break down barriers and build a space where everyone can grow, learn, and thrive—because affordability starts with empowered people.

Check out our SHARP values to find out more about our culture.

Research shows that while men apply to jobs when they meet 60% of the requirements, women and those in underrepresented groups tend to only apply when they tick every box. We don't think you should have to tick every box. We value your uniqueness, and it goes without saying that all applications are welcome, even if you don't think you fit the criteria.

Need any adjustments to support you with your application? Just drop us an email at talent@wearepion.com.

Role Overview
We are seeking an enthusiastic Account Manager to join our dynamic sales team. In this role, you will manage a diverse portfolio of accounts while driving renewals and upsell opportunities to maximize revenue potential.

Key Responsibilities
In this position, you will be responsible for:

Managing a portfolio of accounts focused on retention, renewals, and upselling strategies

Conducting regular check-ins with clients to ensure satisfaction and to identify opportunities for further engagement and growth

Utilizing sales tools and insights to prepare forecasts, track opportunities, and drive performance

Collaborating with various internal teams to create tailored proposals and ensure successful campaign execution

Building and maintaining strong relationships with key stakeholders within your accounts

About You
We would love to hear from you if you have:

A proven background in account management, particularly in retaining and expanding existing client accounts

Strong communication and interpersonal skills with a focus on relationship-building

Experience working with CRM systems like Salesforce

Data-driven approach to decision-making and problem-solving

A proactive mindset that thrives in a fast-paced environment

Benefits
Life at Pion.

Competitive salary.

30 days annual leave, plus bank holidays.

Accredited "Great Place To Work" company in three categories.

Commitment to personal development and career growth, coaching workshops and progression plans.

Remote-first working environment. This means you can choose the environment you think you excel best in with up to 180 days working from abroad (subject to approval).

Flexible working hours (start between 8-10am and finish between 4:30-6:30pm).

Focus on welfare. We offer a monthly wellness allowance, gym memberships, access to mental health first aiders, a health cash plan and more.

Access to incredible partnership discounts for the biggest brands in the world. Think Google, Apple, GymShark, Domino's, Uber and loads more!

£200 work from home set up allowance to put towards your at-home working space.

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