Strategic ITSM & ServiceNow Lead

Phaxis is seeking a leader for the IT Service Management function in New York, NY. This role is responsible for the ServiceNow platform ownership, defining the ITSM strategy, and improving service delivery across the organization. The ideal candidate should have strong experience in ITSM strategy, service transformation, and automation, with the capability to manage teams and partnerships. This position offers an opportunity to impact how IT services are delivered and continuously improve operational excellence.
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