Strategic ITSM & ServiceNow Lead

James Search Group is seeking an experienced IT Service Management (ITSM) Manager to oversee the ServiceNow platform and enhance enterprise service management capabilities. The successful candidate will lead ITSM processes, manage a team, and drive automation for improved service delivery.
With a strong background in ITIL and proven experience in a service management role, you will play a critical role in aligning services with business needs. Join our commitment to delivering excellent user experiences in a dynamic environment.

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