Ace Hardware Clerk-Smithfield

Position Summary
Lee’s Marketplace is a family‑owned grocery and hardware chain committed to providing an enjoyable shopping experience. As a Lees Ace Hardware Store Clerk, you will provide excellent customer service, assist customers with product selection, and maintain an organized store environment.

Responsibilities

Greet customers, assist with inquiries, and provide product recommendations.

Process sales transactions accurately and efficiently, including cash and credit card handling.

Participate in the processing of new shipments, keep receiving and back‑stock areas clean and organized, and stock shelves to maintain inventory levels and product displays.

Maintain up‑to‑date knowledge of store products and educate customers about Lee’s Marketplace and Ace Hardware products and services.

Keep the sales floor, aisles, and storage areas clean, follow safety protocols, and ensure products are displayed safely.

Operate cash registers, handle transactions, and follow store policies on returns, exchanges, and refunds.

Work cooperatively with team members, attend meetings and training sessions, assist other departments, and contribute to store goals.

Assist with product handling, including stocking, receiving items, unloading deliveries, packaging, merchandising, and labeling.

Maintain a clean and organized work area, follow safety and sanitation procedures, and report hazards or equipment issues to management.

Assist in the use of Lee’s Marketplace and Ace Hardware websites.

Position Requirements
Age Requirements

Minimum age: 17 years+

Machinery: 18 years+

Delivery: 21 years+

Physical Requirements

Stand, walk, twist, sit, and bend for extended periods.

Lift and carry items up to 50 pounds.

Manual dexterity for handling small objects.

Use hands and arms repetitively to push, pull, lift, reach, grip, and balance.

Occasionally stoop, crouch, kneel, or crawl.

Access and navigate all areas of the store, including floor‑to‑shoulder and overhead lifting, use of step stools or ladders.

Tools and Machinery

Pallet jack, wheeler, hand tools, register systems, phones, computers, mixers.

Education and Skills

High school diploma or equivalent (preferred).

Previous experience in retail or guest service (preferred).

Basic knowledge or willingness to learn about hardware, tools, and home improvements.

Basic math skills for handling cash transactions.

Strong verbal and written communication skills.

Ability to read and follow written and verbal instructions.

Benefits

Competitive hourly wage/salary.

Paid time off and paid Sundays.

Health insurance, disability plans, employee assistance program, 401(k).

Ace Hardware discount at Lees Ace Hardware locations.

Opportunities for career advancement and professional development.

Lee's Marketplace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Note: This job description is not intended to be all-inclusive. Team members may perform other related duties as negotiated to meet the ongoing needs of the organization.

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