Relationship Officer - TN

Job Title
Relationship Officer

Reports to
Partner Engagement Manager

Department
Development

Messenger International is a ministry dedicated to developing uncompromising followers of Christ who transform our world and therefore, this position will be filled by an individual who 1) embodies the core beliefs of our organization with respect to God, The Bible, and the Holy Spirit’s function in our everyday life and 2) champions our fundamental commitment as an organization to spread the Gospel to the world.

Purpose
Responsible for advancing Messenger International’s vision by cultivating meaningful, trust-based relationships with major and mid-level donors, ensuring they are well-informed, engaged, and connected to the mission and impact of the ministry.

Primary Outcomes

Maintains strong donor retention within assigned mid-level portfolio as measured by renewal rate and consistent engagement

Executes structured donor engagement plans resulting in timely and meaningful touchpoints

Identifies and qualifies donors for deeper engagement and potential advancement to major gift portfolios

Duties and Responsibilities

Manage and nurture a portfolio primarily consisting of mid-level donors and qualified partners

Execute established engagement plans to strengthen donor connection and long-term involvement

Conduct donor interactions through virtual meetings, phone calls, and written communications to build meaningful relationships

Clearly communicate ministry vision, initiatives, and impact stories

Invite financial partnership in alignment with approved strategies and campaign priorities

Provide consistent stewardship including gratitude communication, impact reporting, and timely follow-up

Identify donors with capacity and interest for increased engagement and collaborate with senior team members for advancement strategy

Maintain accurate and timely donor records in CRM systems, including contact reports and next steps

Support data hygiene and portfolio review processes

Collaborate cross-functionally with marketing and finance to ensure donor communications are accurate and timely

Represent Messenger International with professionalism and warmth in all donor interactions

Participate in occasional in-person donor meetings as needed

Other related work, as assigned

Education and/or Experience

Bachelor’s degree in nonprofit management, business, communications, ministry, or related field preferred

1–3 years of experience in fundraising, customer relationship management, sales, ministry partnership, or business development required

Experience working with CRM systems preferred

Demonstrated ability to build rapport and maintain ongoing relationships

General Qualifications

Strong relational skills with a growing ability to build trust across diverse audiences

Clear and professional verbal and written communication skills

Ability to articulate organizational mission and impact

Strong organizational and time-management skills

Coachable and eager to develop fundraising competencies

Self-motivated with demonstrated follow-through

High degree of professionalism and ethical conduct

High levels of professional discretion

Proficiency with CRM systems and Microsoft Office or Google Workspace

Ability to work independently in a primarily virtual environment

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Spiritual Requirements

Signed acknowledgement of Messenger’s “Statement of Faith” and “Staff Covenant/Lifestyle Agreement” forms

Signed acknowledgement to policies and procedures as stated in our employee handbook

Physical Requirements

Has the ability to function independently

Possess the ability to speak

Has the physical ability to be able to lift up to 25 pounds (with or without assistance)

This position also may require long periods of sitting, standing up, and walking

Work Location
Colorado Springs, CO or Nashville, Tennessee area. Must be able to present evidence of identity and legal right to work in the United States.

Job Type / Schedule
Full-time, 40-hour work week with the potential for occasional overtime. This is a non-exempt position and is subject to overtime pay in accordance with the Fair Labor Standards Act (FLSA).

Pay
This role has a salary range of

$22.50 - $26.00 / hour , depending on qualifications and experience.

Benefits

401(k) with employer contribution

Health, Dental, AD&D & Life insurance

Paid time off and sick leave

Parental leave benefits after 3-year tenure

Messenger will pay for renewal of certifications and required continued education

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