Social Media Content & Community Lead

Job Description Summary
We are seeking a highly creative and digitally native Assistant Manager, Social Media Content & Community to lead short‑form content creation while strengthening day‑to‑day community engagement across social platforms. This hybrid role combines content production, social trend execution, audience interaction, and customer insight gathering to drive brand awareness, engagement, and loyalty. The ideal candidate is both a strong content creator and a community‑minded operator who understands how social content, consumer feedback, and brand voice work together to fuel long‑term growth.

Key Responsibilities

Social Media Content Creation & Execution

Concept, create, film, and edit engaging short‑form content for TikTok, Instagram Reels, YouTube Shorts, and other emerging platforms

Stay ahead of social, beauty, and cultural trends to rapidly produce relevant and brand‑aligned content

Collaborate with Brand Experience, Product Development, and Marketing teams to execute content calendars and campaign priorities

Support UGC, micro‑influencer, and creator collaboration initiatives

Social Strategy & Performance

Develop and manage weekly/monthly social media content calendars

Monitor platform performance including engagement, reach, follower growth, and traffic metrics

Provide regular performance reports with actionable recommendations based on analytics and trends

Optimize content strategy based on audience behavior and platform shifts

Community Engagement & Brand Voice

Manage social community interactions including comments, DMs, and community conversations in brand voice

Strengthen audience relationships through proactive engagement and community‑building initiatives

Support ambassador / crew / advocacy programs to encourage UGC and loyalty

Escalate critical customer issues appropriately while maintaining strong customer satisfaction

Consumer Insight & Feedback Loop

Capture recurring customer questions, concerns, and product feedback from social channels

Translate social and customer insights into actionable recommendations for product, marketing, and content improvements

Collaborate with CRM and broader teams by sharing audience sentiment and behavioral insights

Required Qualifications

3–5 years of experience in social media management, content creation, community management, or related digital marketing roles

Proven hands‑on experience creating short‑form video content for TikTok, Instagram Reels, and/or YouTube Shorts

Strong understanding of social platform trends, viral mechanics, and audience engagement strategies

Excellent communication skills with the ability to balance brand voice, creativity, and customer empathy

Proficiency in mobile content creation, editing tools, and social analytics platforms

Strong visual storytelling ability and passion for beauty, fashion, or lifestyle industries preferred

Data‑driven mindset with the ability to interpret social insights and convert them into strategic action

Highly organized, agile, and capable of balancing creative execution with operational community support

Benefits

Premium Medical Insurance Coverage

401(k) Savings Plan

Paid Time Off (PTO) based on seniority

Paid Holidays

Additional Workplace Offerings (subject to change or eligibility)

Annual Bonus Plan

Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room

Summer Fridays

Complimentary Gourmet Breakfast, Lunch, and Dinner

Relocation Support for New Hires

Work Anniversary Recognitions

Congratulatory & Condolence Gifts

Employee Referral Bonus Program

License/Certification Reimbursements

Corporate Employee Discounts

Visa Sponsorships (100% paid by the company) i.e., New H-1B, H-1B Transfer, O-1, and Green Card

Commuter Support (Shuttle Bus Program and EZPass Support)

Vehicle Perks

Compensation
The anticipated compensation range is 22.75 - 44.50 USD Hourly. Actual compensation will be determined based on qualifications, education, experience, and location. The pay range is subject to change at any time.

Kiss Nail Products, Inc., KDC GA Corp., Ivy Enterprises, Inc., AST Systems, LLC, Red Beauty, Inc., or Dae Do, Inc. (collectively, the “Company”) is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

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