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Social Media Specialist

The Chronicle Of Higher Education, Inc., Auburn, AL, USA

Pay: 60.000 - 80.000

Job type: Full Time


Florida Tech is looking for a social media specialist to help usturn awareness into affinity and attention to action—while meaningfully contributing to the voice of the university across key platforms.
The

Social Media Specialist

role blends creative content work and social media responsibilities with the realities of higher‑education marketing communications: thoughtful planning, careful review, and consistent, tactful execution. You’ll create and engage, but also operate within established brand, legal, and institutional guidelines. You’ll own a meaningful portion of your creative work, while also executing assigned projects—a balance of marketing‑driven social media and institutional communications needs. The Social Media Specialist is empowered to inform, assist and most importantly delight prospective students and their families via strategic content development, brand storytelling, and direct relational activities such as answering FAQs or "going the extra mile" to help someone who reaches out via comment or direct message. The Social Media Specialist closely collaborates with members of the Marketing, Web, Creative and Communications teams on content planning and development slated for all social media platforms, though focus is placed on the platforms best positioned to impact new student enrollment, which include Instagram, TikTok and a higher‑education enrollment platform/app called ZeeMee.
Job Responsibilities

Plan, capture, and produce authentic content (video, photo, interviews, writing) that documents student life, events, and key moments across platforms
Provide real-time, on-the-ground coverage of student activities and university events—engage people confidently, capture photos and video assets, and turn around platform-appropriate content quickly
Write and communicate effectively across audiences—prospective students, families, and the broader community—adapting tone while maintaining brand voice and reputation
Manage day-to-day social engagement—respond appropriately to comments, DMs, and community interactions professionally; support conversations on platforms like ZeeMee; partner with admissions to address inquiries and nurture prospective students
Operate with strong judgment—navigate sensitive situations, represent the institution well, and protect brand integrity in real time
Contribute to strategy and optimization—support content planning, calendaring, scheduling, social listening, and performance reporting; adjust quickly as priorities and conversations evolve
Collaborate and support broadly—work cross-functionally and take on additional writing, video, and communications tasks as needed
Education Requirements

Bachelor's degree in a related field (i.e. advertising, communications, marketing, creative writing, etc.) or bachelor's degree in a non-related field with significant knowledge of and experience with social media and content creation.
Preferred Experience/Skills

Strong writing and storytelling, with the ability to adapt voice across audiences and platforms
Video-first content production—shooting, editing and a sharp instinct for short-form pacing and clarity
Solid technical toolkit—digital photography, production equipment (cameras, mics, tripods), and competency with video editing and office software
Social media experience and fluency—cross-platform (Instagram, TikTok, etc.) understanding and skills, with a strong grasp of trends, culture, and native content formats (experience with Reddit, Discord, Wikipedia, and other social-adjacent platforms aplus)
Confident, personable communicator—comfortable engaging others, conducting interviews, and representing the institution with sound judgment and professionalism
Adaptable, easygoing, professional, collaborative, and service-oriented—able to take direction, incorporate feedback, pivot quickly, and support a community-focused, customer-first approach
Technical Skills

Adobe Creative Cloud: Photoshop, Premier, Lightroom, Audition
Content management systems (i.e. Wordpress, TerminalFour)
Digital photography and video production equipment (i.e. cameras, lenses, lighting, audio/mics)
Microsoft Office
Equal Opportunity

Florida Institute of Technology does not discriminate on the basis of race, color, national or ethnic origin, religion, disability, age, genetic information, marital status, citizenship status, veteran status, and other legally protected characteristics in its activities and programs. In accordance with Title IX of the Education Amendments of 1972, Florida Tech does not discriminate on the basis of sex. Inquiries concerning the application of the Non-Discrimination and Anti-Harassment policy may be directed to the Equal Opportunity Director and Investigator at 150 West University Blvd, Melbourne, FL 32901, or email equalopp@fit.edu, or +1321-674-7153; or to the U.S. Department of Education Office for Civil Rights.
Americans with Disabilities Act

Please notify us at least five days in advance if a reasonable accommodation for a disability is needed by calling the Office of Human Resources at 321-674-8100.
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