Account Manager

To be the top high-mix small/medium-volume OEM/ODM server and storage solution provider.

Missions
To stay ahead of the competition, delivering the latest technologies, while maintaining a quality-driven, high efficiency operation with excellent service and support.

Qualifications

Experience in sales, account management, or a similar role

Excellent communication and interpersonal skills

Strong organizational and time-management skills

Ability to work independently and as part of a team

Bachelor's degree in Business Administration, Marketing, or related field

Experience in the technology industry is a plus

Bilingual in English and Mandarin is required

Duties and Responsibility

General administration duties, including but not limited to: order processing, problem solving, assisting RMA returns, account receivables, and logistics.

Managing and coordinating project schedules and timelines with the product manager and production team.

Process sales orders and perform inventory check on ERP system in a timely manner.

Relay appropriate information to customers.

Receive and resolve customer complaints and problems within a timely manner.

Follow up customer inquiries and provide quotations.

Follow up with the vendors on shipment schedule, quotation, and inventory check.

Perform other related duties as assigned.

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