Window Sales Coordinator

PARR is the total source for homebuilding supplies, solutions, and services. We focus on supplying building materials and solutions to professional home builders of all sizes including custom builders, large production builders, and multifamily builders. Our customers and community members know that they can rely on us for Legendary Service and quality products.Job title: Window Sales CoordinatorPay: Starting at $23.27 to $27.74 an hour, depending on experienceSchedule: Monday - Friday 8am to 5pmLocation: Hillsboro, ORPARR’s Window Sales Coordinator executes all aspects of our sales call process and strategies, facilitating and coordinating business activities of accounts and executing PARR sales initiatives. Their primary focus is supporting the sales team by creating quotes, processing orders and helping to manage construction schedules. The Window Sales Coordinator receives daily direction from the Window Outside Sales Person on the team and reports to Division Sales Manager. Interacts daily with Location Managers and both internal and external customers.Interacts regularly with corporate employees (Central Purchasing Department, Account Management Team, and IT Department). Interacts regularly with vendor representatives and industry associates.Duties and ResponsibilitiesEstablish and maintains professional relationships with customersCommunicates with wide number of customers in Residential Construction industry, and helps to sell and manages the timely flow of building materials to their jobsiteExpertly uses, promotes & facilitates PARR Bridge StrategyProactively set, reach for, and meet (or exceed) personal sales and profit goalsPrimary player in deepening customer relationship and scheduling timely material shipments – ensuring account profitability as well as customer satisfaction & loyaltyAbility to sell on overall quality, value, and service, rather than pricePrecisely and efficiently manage one’s time and prioritize workflow in face paced environmentCommunicates with dispatch to ensure that they are not overpromising deliveries to customersSends photos of returns to dispatch with request for pickupMaintains customer profiles in Outlook or CRM to include full name, company name, title, office number, cell number, email, and matrixFollows best practices in order entry, setting up deliveries and all aspects of jobManages their open orders to ensure orders are being invoiced in a timely manner or deletedTakes action to achieve objectives; does not wait for management directiveUses DDMS to ensure customer satisfactionFollows SPC guidelines and proper GP%Completes PO’s on time, confirms confirmation and ties PO to orderGreets walk-in customers professionally and walks customer to product in storeAnswers phone promptly with professional greetingIdentifies customer’s urgency and completes orders quicklySeeks to learn products and their application for the end userConfirms customer’s material needs prior to ordering productExceeds profitable SPC pricing guidelinesCompletes quotes and follows up in a timely mannerProactive with customer’s needsMaintains a PARR share file for customer plans and take-offsHas a high level of follow-through with orders – ensures inventory arrives, communicates with customers, etc.Perform other related duties as assignedJob KnowledgeWrites quotes and orders with a high degree of accuracy and speedWrites transfers and purchase orders with correct pricingCan perform simple takeoffs for windows, doors, siding, and other materialsRegularly attends PK’s and PARR offered classesCompletes AMT trainingAccurately writes orders in POSAccurate and correct use of WOQSFollows proper material return proceduresManages outlook and personal notebookUtilizes all resources to find solutionsFollows all AR account and cash handling proceduresEffectively uses all preferred vendor quoting programsSeeks to learn products and their application for end userCompletes online training as neededUnderstands pricing levels and avoids un-necessary discountingAble to seek out product transactions and order historyUnderstands building codes applicable to windows, doors, and hardwarePerforms takeoffs for vinyl windows & exterior doorsHelps customers with warranty issues and claimsUses MARKETPLACE door programSets up new job addresses in system as neededMakes outgoing phone calls to prospects regarding business opportunityTeamworkAttends and helps perform inventoryArrives on time and prepared to workAdheres to company policiesTakes ownership of self, Parr lumber performance, customer challenges, and does not criticize or condemnAccepts experienced team member’s advice and feedbackWorks to ensure that other divisions of PARR also get an opportunity to sell each customer materialsRegularly assists customersAssists customers in store/yard/warehouse when neededAssists other team members with work as appropriateContributes ideas to make things betterOrganizes and presents PKs to entire team when neededSafetyWears high visibility when needed and proper uniformKeeps workspace clutter freeAlways operate equipment safelyConsistently follows company safety protocolsParticipates on safety committee as neededEncourages coworkers & customers to follow best practices with safetyCommunicationCommunicates in a professional style to entire yard and crewParticipates in team meetings and discussionsCommunicates professionally and productively with AMTNotifies customer when product arrivesConfirms delivery time with customer after scheduled in DDMSWrites legibly on business logs and other handwritten materialResponds to voicemails in a timely mannerResponds to emails promptly and with correct grammar and spellingTakes ownership and communicates with management when mistakes are madePuts clear delivery and contact information on ordersHas relationship with all coworkers and uses those relationships to solve problemsCommunicates with operations team about material returns, requirements for them, and photos as appropriateHas relationship with vendors and communicates support neededCommunicates with customers about market changes/conditionsProfessionally manages upset or disgruntled customersInforms receiver on status of cancelled special orders or materials to be returned to suppliersBrings areas of concern to management’s attentionQualificationsKnowledge of building materials and or experience in construction industry (a must)Strong communication skills both through phone and emailAbility to speak, write, and read English requiredProven ability to develop relationshipsMust be able to operate personal computer, smartphone, scanner, and any other equipment necessary for the jobTen-key by touch requiredMust be able to type 40+ WPMProficiency in Microsoft Word, Excel, and OutlookAbility to execute PARR selling strategies and initiativesAbility to achieve sales goals and objectivesKnowledge of PARR selling principles, practices, and protocolsWillingness to share department responsibilities in order to meet deadlinesHigh School Diploma or GED equivalentInterpersonal SkillsAbility to work cordially, professionally, diplomatically and with a high level of customer service in a dynamic environmentDemonstrate sound judgment in dealing with sensitive business matters with internal and external customers of all typesMust maintain confidentiality and accuracy of all information related to company finances and records, particularly, cost of goods purchased and soldAbility and willingness to identify processes, tools and/or procedures that may be improved upon in an effort to improve the workplace and outcomes for our customersAbility to communicate with all levels of management and employees at a high skill level and speak effectively in front of groups. Communication can include, but is not limited to: in-person (verbal and non-verbal), written, e-mail, telephone, and public speaking to medium size groupsStrong focus, planning, organizational and time management skills with the ability to manage changing priorities, handle multiple projects, and do what is necessary to meet deadlines, while maintaining a high degree of attention to detail and accuracyAbility to function independently, as part of a team, and as a leader within your own sales cohort with a positive attitude, strong work ethic and commitment to excellenceAbility to think and respond quickly, positively, and professionally to constantly changing circumstancesAbility to appropriately manage stress and interact with othersWorking ConditionsThis position works in an office environment at a desk with a computer. The primary working hours are Monday through Friday between the hours of 8 am and 5 pm.Physical RequirementsAbility to sit and/or stand for extended periods of timeMust be able to lift/push/pull up to 50 pounds and carry objects 50 feetMust be able to work in an office environmentSAL04We know that without great people, we can't be a great company. Voted as one of the "Top Places to Work" by the Oregonian for the 3rd year in a row, we offer industry-leading benefits:Everyone starts earning 2 weeks of vacation per year on day 1, and gains an additional day every year worked up to 4 weeks offEmployee paid sick days7 holidaysStandard medical plan with a very low $1,000 deductibleDental, Vision, EAP (Employee Assistance Program)Massage, Chiropractic and Acupuncture coverageFSA (Flexible Spending Account) and Childcare pretax spending programsFootwear subsidy through boot vendor after 90 days of employmentUp to 50% match on the first 6% you contribute to your 401(k) after 1 year of employment and fully vested at the end of your 3rd yearIn addition to the 401(k) match, there a 3% profit share contribution to the 401(k), with Board approvalTuition reimbursement (up to $2,500/year)Annual profit sharing (every full time employee who worked the full year earned a minimum of $525 for the 2024 year)$1,000 referral bonusPARR Promotes!We have a transparent pay structure, and love to promote from within. Our current CEO started with the company as a driver and by being open to change and a self-starter he climbed the ranks to the role he has today. There are many members of our management team who started their careers in our entry-level positions. If you're willing to work hard, there's no reason you won't earn regular merit increases and promotions. There is A LOT of opportunity - PARR is growing fast!We value our employees like family and are constantly working to provide a safe place to work for our employees. Most of our locations are not open past 5 and all our locations are closed on Sundays.Our company mission is Legendary Service through Teamwork, and we take that seriously. When you join our team, you're joining a family owned company that's been in business for 90 years, with a well-established reputation as a leader within the building material supply industry in the United States.
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