Account Manager (Wholesale)

Summary Responsibilities
The Account Manager, Wholesale position is responsible for financial and operational relationships of Momentum Telecom accounts as assigned to them. This position will communicate with key customers by various means to ensure contracted products and services are delivered in a manner to meet customer expectations and Momentum Telecom operational objectives.

The Account Manager, Wholesale is also responsible for managing and maintaining the relationship between the Customer and Momentum Telecom through open and continuous communication and direct involvement in more strategic initiatives.

Essential Duties

Act as customer advocate in providing a communications link to and from Momentum Telecom

Management of assigned accounts to meet Momentum Telecom financial and operational goals and objectives

Assist Momentum Telecom team on special customer projects as required

Training on products and services with customers as necessary

Contract negotiations for renewals, extensions, and additional products and services

Accounts Receivable collections as necessary

Maintain Account data base as directed

Provide Account status reports on customer activity

Support Sales and Marketing activities as required to include representation at various trade shows and events

Perform other duties as assigned

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And Experience

BA or BS degree and/or related work experience in a similar position

Knowledge, Skills, And Abilities

Minimum of 2 years’ experience in a related industry

Good verbal and written communication skills

Presentation skills and experience

Sales experience is preferred

Travel required: 25 %

Proficiency in computer skills relative to position

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