Technical Support Specialist (API, ETL, Java, C#), AVP - Charles River Developme

Overview
The Post Production Support Technical Specialist provides customer post‑go‑live support for the Charles River Investment Management Solution (CRIMS). Core responsibilities include defining new client requirements, configuring and tuning the application to meet business and technical needs, testing technical workflows, resolving issues, and collaborating with other Charles River Support and Product resources to troubleshoot application issues and determine optimal technical solutions.

Responsibilities

Java and C# programming

Lead and manage multiple technical initiatives, potentially handling several tasks simultaneously

Develop with a results‑driven approach while maintaining tight schedules

Participate in functional and technical requirements gathering and review

Create, test, and correct inbound and outbound interfaces

Collaborate with team members including business analysts, project managers, and customer staff

Serve as a technical expert in implementation or support projects

Desired Skills

Java and C# programming

Windows and Unix (Linux)

Knowledge of ETL tools such as Kettle and Talend

Familiarity with at least one SCM (Perforce is a plus)

XML and XSLT

Understanding of ERDs

Tomcat configuration and optimization

Knowledge of N‑tier application architecture

Experience with SOAP/XML and messaging software such as MQ Series, MSMQ, Sonic MQ, Open JMS, Kafka

In‑depth knowledge of an RDBMS such as Oracle or MS SQL Server

Perl programming

Self‑motivated and self‑driven

BS/MS in Computer Science or equivalent field

Ability to work in a dynamic, fast‑paced, team environment

Experience with methodology‑based solution delivery and managing customer expectations

Problem‑solving skills and ability to recognize long‑term solutions across multiple projects

Detail‑oriented with strong multitasking ability

Self‑starter, able to work independently and as part of a team

Excellent verbal and written communication; strong interpersonal and client‑interaction skills

Ability to travel as required (30–50%)

Strong Preferences

Financial services industry experience

Previous consulting background

Previous OMS implementation experience

System integration using ETL tools

Experience with Azure and Snowflake

Education & Preferred Qualifications

A BA/BS degree in a business or technical field including Finance, Economics, Engineering, or Computer Science

Minimum of 4–5+ years of progressively responsible experience in the financial or software services industry (financial market information systems background preferred)

Ability to travel to client sites throughout the United States and Canada and to work effectively when remote from clients

Salary Range
$100,000 – $167,500 Annual

Benefits
Employees are eligible to participate in State Street’s comprehensive benefits program, which includes a retirement savings plan (401K) with company match; insurance coverage such as life, medical, dental, vision, long‑term disability, and additional optional coverages; paid time off including vacation, sick leave, short‑term disability, and family care; access to an Employee Assistance Program; incentive compensation; eligibility for certain tax‑advantaged savings plans; and more.

Equal Opportunity Employer
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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