Technical Support Specialist (API, ETL, Java, C#), AVP - Charles River Developme

CANDIDATES APPLYING MUST HAVE FRONT-OFFICE TRADING EXPERIENCE

The position is located in the Malvern/Berwyn PA area.

What we are looking for
The Post-Production Technical Support Specialist (PPTSS) supports customer post-go-live of the Charles River Investment Management Solution (CRIMS) product. Their contributions include defining new client requirements, configuring and tuning the application to the client's business and technical needs, testing technical workflows and resolving issues.

The Specialist will liaise with other Charles River Support team and Product resources to troubleshoot application issues and to determine the optimal technical solution. The ideal candidate will have at least 3 to 5 years of hands‑on experience gained in the financial industry working for a consultancy or software vendor. This role is a highly technical role and spans XML messaging, Charles River web services API, ETL tool usage, Java and/or C# programming, and database administration tasks.

Why this job is important to us
The team you will be joining is a part of Charles River Development (CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created the first open front‑to‑back platform – State Street Alpha, that was launched in 2019.

What you will be responsible for

Java and C# programming

Lead and manage multiple technical initiatives, potentially on multiple tasks simultaneously.

Develop with a result‑driven approach while maintaining tight schedules.

Participate in functional and technical requirements gathering and review

Create, test, and correct inbound and outbound interfaces

Collaborate with team members including business analysts, project managers, and customer staff

Serve as a technical expert in implementation or supporting projects

What we value

Java and C# programming

Windows and Unix (Linux)

Knowledge of ETL tools such as Kettle and Talend

Familiar with at least one SCM (Perforce would be a plus)

XML and XSLT

Understanding of ERDs

Tomcat configuration and optimization

N‑tier application architecture

SOAP/XML and messaging software like MQ Series, MSMQ, Sonic MQ, Open JMS, Kafka

In‑depth knowledge of one of the following RDBMS: Oracle or MS SQL Server

Perl

Self‑motivated and Self-driven

BS/MS in Computer Science or equivalent field.

Ability to work in a dynamic, fast‑paced, team environment.

Experience in methodology‑based solution delivery and managing customers' expectations.

Problem‑solving skills and ability to recognize long‑term solutions across multiple projects.

Must be detail‑oriented and have the ability to multi‑task.

Self‑starter, able to work both independently and as part of a team.

Excellent communication skills (verbal and written); good interpersonal skills; ability to gather and understand requirements in the financial sector; solid client interaction skills.

The ability to travel as the assignment requires (30‑50%)

Strong preference

Financial services industry experience

Previous consulting background

Previous OMS implementation experience

System integration using ETL tools

Experience with Azure and Snowflake

Education & Preferred Qualifications

A BA/BS degree in a business or technical field including Finance, Economics, Engineering or Computer Science.

A minimum of 5 + years of progressively responsible experience in the Financial / Software Services industry (Financial market information systems background preferred)

The ability to travel to client sites throughout the United States and Canada as well as the ability to work effectively when remote from clients. Travel of 25‑35% is typical but may exceed that in any given year.

Salary Range
$100,000 – $167,500 Annual.

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Benefits
Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long‑term disability, and other optional additional coverages; paid‑time off including vacation, sick leave, short‑term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance‑based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax‑advantaged savings plans.

Equal Opportunity Employer
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Job Application Disclosure: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#J-18808-Ljbffr