Customer Experience & Escalation Analyst

ENGIE North America Inc. is seeking a Customer Experience Analyst II in Houston, TX. You'll handle customer complaints, process contract changes, and support sales reps. The position requires a Bachelor's degree or equivalent customer care experience, with at least 3 years in the Retail Electric Provider industry. Hybrid work arrangements are available. The salary ranges from $63,300 to $88,515 annually, complemented by a competitive bonus plan and a comprehensive benefits package that includes health, retirement, and wellness support.
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