Style Expert (Sales Associate, Full-time) - Halls KC

What We Do And How We Do It
Crown Center, one of the nation’s first mixed‑use redevelopments, is an 85‑acre complex that welcomes more than five million visitors each year. A subsidiary of Hallmark Cards, Crown Center is a ‘city within a city’ – combining hotel, office, retail, residential and entertainment land uses within its boundaries.

Role Overview
At Halls Kansas City, the Style Expert will be based in Handbags, Jewelry, Fragrance, and Sunglasses, and will work in other areas of the store as needed. The Style Expert is instrumental in creating the best customer experience Halls can offer by demonstrating a thorough knowledge of store merchandise and current fashion trends, guiding customers in expressing their individual tastes, style and personality.

Responsibilities
A Style Expert owns each customer experience from beginning to end by accurately preparing and ringing sales, packaging carry‑out merchandise appropriately, placing special orders, facilitating the gift wrap and shipping processes as needed, and following up on all merchandise requiring special handling for the respective department.

This position also assists in maintaining the function and visual presentation of the sales floor by dusting and straightening displays, restocking merchandise as needed, and replenishing cash‑wrap supplies such as bags, tissue paper and receipt paper.

This job requires standing for prolonged periods of time, walking, talking, listening, reaching, bending, stooping, lifting up to 30 pounds and pulling/pushing carts.

Achieve monthly sales targets and drive business through establishing customer relationships.

Maintain regular, dependable attendance and punctuality.

Basic Qualifications

High School Diploma or GED.

At least six months of sales experience in a department store setting, or six months of professional customer contact experience.

Availability to work evenings, weekends, and some holidays.

Preferred Qualifications

Experience selling in a department store environment.

Excellent verbal and written communication skills.

Motivation and drive to meet sales targets.

Superior customer service and teamwork skills; proven ability to build relationships.

Proficiency with math and problem‑solving skills.

Attention to detail and a professional disposition.

Comfortable taking initiative and driving business results.

Experience with multi‑tasking in a fast‑paced environment.

Additional Details

This position is paid hourly and eligible for commission pay.

Basic store hours: Mon‑Sat 10am – 6pm; Sun 12pm – 5pm.

Fall hours: Mon‑Wed, Sat 10am – 6pm; Thu‑Fri 10am – 7pm; Sun 12pm – 5pm.

Holiday hours: Mon‑Thu 10am – 7pm; Fri‑Sat 10am – 8pm; Sun 12pm – 6pm.

Relocation will not be provided.

Hours for the Style Experts will vary within these timeframes and may include holidays, weekends, and evenings.

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