Style Expert (Sales Associate, Full-time) - Halls KC

What we do and how we do it

Crown Center, one of the nation's first mixed-use redevelopments, is an 85-acre complex that welcomes more than five million visitors each year. A subsidiary of Hallmark Cards, Crown Center is a "city within a city" - combining hotel, office, retail, residential and entertainment land uses within its boundaries.
What your role entails and how you'll contribute.

At Halls Kansas City, the Style Expert will be based in Handbags, Jewelry, Fragrance, and Sunglasses, and will work in other areas of the store as needed. The Style Expert is instrumental in creating the best customer experience Halls can offer. By demonstrating a thorough knowledge of store merchandise as well as current fashion trends, the Style Expert guides customers in expressing their individual tastes, style and personality.
All Halls employees are responsible for protecting company assets by following established policies and procedures.
In this role you will:

A Style Expert owns each customer experience from beginning to end by accurately preparing and ringing sales, packaging carry out merchandise appropriately, placing special orders, facilitating the gift wrap and shipping processes as needed, and following up on all merchandise requiring special handling for the respective department.
This position also assists in maintaining the function and visual presentation of the sales floor by dusting and straightening displays, restocking merchandise as needed, and replenishing cash wrap supplies such as bags, tissue paper and receipt paper.
This job requires standing for prolonged periods of time, walking, talking, listening, reaching, standing, bending, stooping, lifting up to 30 pounds and pulling/pushing carts.
Achieve monthly targets. Drive business through establishing customer relationships.
Regular, dependable attendance and punctuality is required.
Basic Qualifications

High School Diploma or GED
At least six months of sales experience in a department store setting, or six months professional customer contact (i.e., public relations, customer service, high volume receptionist)
Availability to work evenings, weekends, and some holidays.
Preferred Qualifications

Experience selling in a department store environment.
Excellent communication skills, both written & verbal, and interpersonal skills
Motivated and driven by sales targets.
Superior customer service & teamwork skills. Proven ability to build relationships.
Good math and problem-solving skills
Detail-oriented and professional disposition
Comfortable taking initiative and driving business results
Experience with multi-tasking in a fast-paced environment
Additional Details

This position is located at the Halls KC retail department store located at the Crown Center Shops.
This position is paid hourly and eligible for commission pay.
Basic store hours are Mon-Sat 10am - 6pm; Sun 12pm - 5pm
Fall hours are Mon-Wed, Sat 10am - 6pm; Thu-Fri 10am-7pm; Sun 12pm - 5pm
Holiday hours are Mon-Thu, 10am - 7pm; Fri-Sat 10am-8pm; Sun 12pm - 6pm.
Relocation will not be provided
Hours for the Style Experts will vary within these timeframes, but do include holidays, weekends, and evenings
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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