Network Origination Operator I (Master Control Operator)

Network Origination Operator I (Master Control Operator)

Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney's media business globally.
The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.
The Network Origination Operator I will make use of acquired skills to operate broadcast equipment and technology within assigned operating areas to distribute live and pre-recorded programming and commercials as scheduled. The Network Origination Operator I will understand & execute these items and more, including but not limited to: protocols for live programs, commercial and program log documentation, regional feeds and market protection procedures, intercom communication procedures, media transfers for specific operating conditions and any required documentation.
Our ideal candidate must be flexible with their schedule as this is a 24/7 operation and should expect to work nights, holidays and weekends. The ability to perform the job at hand under a tight deadline while demonstrating solid interpersonal communication skills is a must. Other skills must include: organizational and planning, being able to adapt to a constantly changing environment, strong communication and a solid computer background with programs such as Outlook and Excel.
Responsibilities and Duties of the Role:
Network operation for individual recorded and/or live shows and events, content and commercial segments, in response to the changing creative and master control operational requirements of Disney network(s)
Solid knowledge and application of network control standards & information along with operating systems. Will conduct quality control measuring and take corrective action steps to enhance audio/video in support of applicable DMED standard operating procedures
Understanding of workflows of other Disney business units and stakeholders, including their impact and/or specific integration with Network and Production Operations. Problem solving and troubleshooting techniques and effective communication with those business units to best convey the information necessary for the distribution of our content
Apply solid skill level when interpreting and understanding complex information and demonstrate the ability to communicate it to others in an understandable manner
Provide support for Disney domestic linear networks, International networks and digital platforms
Participate in training programs, (physical, classroom, virtual, etc.) for self/career development and/or regarding any relevant equipment and workflow changes within the operation
Embrace new technology and workflows
Expected to identify problems and take appropriate steps to resolve
Comply fully with company and/or departmental standard operating procedures.
Demonstrate sound communication with timely follow-up analysis or problem solving with regard to operational areas or systems
Expected to interact productively with counterparts in all Disney Network Origination facilities and closely related support departments
Communicate regularly with direct supervisor in compliance with departmental guidelines
Provide quality service in assigned area to all customers, as defined and assigned by management
As necessary, participate in team based projects and contribute recommendations for the departmental objectives
Required Education, Experience/Skills/Training:
Experience with broadcast operations and/or content distribution
Ability to work nights, weekends, and holidays
Flexibility to alter shifts/days off and work overtime to accommodate projects and departmental objectives
Must demonstrate ability to perform tasks under tight deadlines, work independently and lead simultaneous projects
Ability to work as a part of a team dynamic
Solid interpersonal communication skills are a necessity
Organizational, efficiency and planning skills are required
Must be willing and able to adapt to a constantly changing environment
Candidates must have good computer background (Outlook, Word, Excel, etc...) and strong communication skills
Preferred Qualifications:
Knowledge of all distribution equipment and technology within assigned operating areas, including but not limited to; server based recording/playback systems, master control automation and related software
Bilingual (written and spoken) – English/Spanish
Required Education:
High school diploma or equivalent
Preferred Education:
Bachelor's Degree in communications, digital media, journalism or related field
Vocational School Certification
Related master control experience
The hiring range for this position in Bristol, CT is $54,000 to $72,300 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.