Network Origination Operator I (Master Control Operator)

Job Summary
The Network Origination Operator I will make use of acquired skills to operate broadcast equipment and technology within assigned operating areas to distribute live and pre-recorded programming and commercials as scheduled. The Network Origination Operator I will understand & execute these items and more, including but not limited to: protocols for live programs, commercial and program log documentation, regional feeds and market protection procedures, intercom communication procedures, media transfers for specific operating conditions and any required documentation.

Our ideal candidate must be flexible with their schedule as this is a 24/7 operation and should expect to work nights, holidays and weekends. The ability to perform the job at hand under a tight deadline while demonstrating solid interpersonal communication skills is a must. Other skills must include: organizational and planning, being able to adapt to a constantly changing environment, strong communication and a solid computer background with programs such as Outlook and Excel.

Responsibilities And Duties Of The Role

Network operation for individual recorded and/or live shows and events, content and commercial segments, in response to the changing creative and master control operational requirements of Disney network(s)

Solid knowledge and application of network control standards & information along with operating systems. Will conduct quality control measuring and take corrective action steps to enhance audio/video in support of applicable DMED standard operating procedures

Understanding of workflows of other Disney business units and stakeholders, including their impact and/or specific integration with Network and Production Operations.

Problem solving and troubleshooting techniques and effective communication with those business units to best convey the information necessary for the distribution of our content

Apply solid skill level when interpreting and understanding complex information and demonstrate the ability to communicate it to others in an understandable manner

Provide support for Disney domestic linear networks, International networks and digital platforms

Participate in training programs, (physical, classroom, virtual, etc.) for self/career development and/or regarding any relevant equipment and workflow changes within the operation

Embrace new technology and workflows

Expected to identify problems and take appropriate steps to resolve

Comply fully with company and/or departmental standard operating procedures.

Demonstrate sound communication with timely follow-up analysis or problem solving with regard to operational areas or systems

Expected to interact productively with counterparts in all Disney Network Origination facilities and closely related support departments

Communicate regularly with direct supervisor in compliance with departmental guidelines

Provide quality service in assigned area to all customers, as defined and assigned by management

As necessary, participate in team based projects and contribute recommendations for the departmental objectives

Required Education, Experience/Skills/Training

Experience with broadcast operations and/or content distribution

Ability to work nights, weekends, and holidays

Flexibility to alter shifts/days off and work overtime to accommodate projects and departmental objectives

Must demonstrate ability to perform tasks under tight deadlines, work independently and lead simultaneous projects

Ability to work as a part of a team dynamic

Solid interpersonal communication skills are a necessity

Organizational, efficiency and planning skills are required

Must be willing and able to adapt to a constantly changing environment

Candidates must have good computer background (Outlook, Word, Excel, etc...) and strong communication skills

Preferred Qualifications

Knowledge of all distribution equipment and technology within assigned operating areas, including but not limited to; server based recording/playback systems, master control automation and related software

Bilingual (written and spoken) – English/Spanish

Required Education

High school diploma or equivalent

Preferred Education

Bachelor’s Degree in communications, digital media, journalism or related field

Vocational School Certification

Related master control experience

Compensation
The hiring range for this position in Bristol, CT is $54,000 to $72,300 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job‑related knowledge, skills, and experience among other factors. A bonus and/or long‑term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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