Outside Sales Manager - Green Coffee

Outside Sales Manager – Minneapolis, MN based – hybrid on-site
Reports to:

COO

Schedule:

Monday to Friday // 8:30am start time, Tuesdays and Wednesdays in office

Status:

Full Time/ Exempt/ Benefits eligible

About Cafe Imports
Cafe Imports, a developer and importer of fine specialty green coffee, seeks a highly motivated individual to join the Sales team. Cafe Imports offers competitive compensation and we are small company that is made up of a hard-working group of people that believe in innovation, integrity, excellence, and teamwork.

Position Summary
Manages the Sales team and supporting operations to implement the organizational sales strategy and drive revenue growth. Researches and promotes techniques, tools, and structures to support the sales process and meet defined sales metrics. Monitors customer feedback and insights and collaborates with internal stakeholders to identify and suggest new market strategies. Conducts long-term and short-term goal setting for teams and individuals and uses data to measure and monitor sales processes, identify issues, and enhance performance. Monitors the industry, business environment, and customers to develop action plans for expanding and retaining the customer base.

Key Knowledge Areas

Leadership:

Manage the sales team, leading by example and removing barriers to success. Forms part of the Cafe Imports leadership team.

Sales Strategy & Growth:

Develop and execute sales plans, identify new customers through networking, trade shows, and proactive outreach. Set sales goals for the sales team.

Customer Management:

Maintain relationships with existing roasters, manage contracts, and understand their inventory usage patterns.

Logistics & Inventory:

Coordinate with logistics for coffee shipments and manage inventory flow to minimize cost.

Market Analysis:

Keep abreast of pricing trends, origin availability, and industry activity.

Duties & Responsibilities

Work closely with the current sales team to build efficiencies and establish new client relationships

Work in partnership with the Inside Sales Manager

Work with other internal teams to ensure execution and increase effectiveness/efficiency

Review budgets and financials to continually adjust strategies and set goals

Work with other departments to support client and organization needs (finance, logistics, etc.)

Create/execute plans to convert prospects to clients

Maintain awareness of client positions and usage patterns and create contracts based on client needs and product availability

Contribute to purchase planning efforts through awareness of origin availability and client needs

Field incoming inquiries and provide accurate information about Cafe Imports’ services, based on an assessment of client needs, size, experience, and location

Give marketing or educational presentations as needed

Utilize company CRM and accounting systems to accurately record client and transaction details

Develop business reviews and market-potential assessments

Contribute content to Cafe Imports web site and social media platforms

Represent the Cafe Imports brand professionally in the field and at industry events

Other duties

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

Minimum 5 years in coffee with at least 3 years in Sales/Account-Management, Trading, or Green-Buying role

Familiarity with specialty green coffee and its coffee culture(s)

Proven experience in building and leading a team to achieve results

Proven track record of generating leads and closing new business

Strong computer skills, especially MS Office Suite and CRM systems

Excellent communication skills—both written and spoken

Ability and interest in domestic and international travel (valid passport)

Ability to work well across departments and with a wide range of people and personalities

Ability to work independently while maintaining clear communication with peers and management

This job lies within the Sales Department. The position includes intensive desk work as well as work outside of an office setting. We maintain a smoke and scent-free environment.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.

Compensation and Benefits

Salary: $100,000-$130,000 USD annually, commensurate with experience

Comprehensive benefits package including paid time off, health insurance, 401K, etc.

How to Apply

E-mail cover letters and resumes to peopleoperations@cafeimports.com. Please, no calls.

Visit our website/Twitter/Instagram to learn more about us: www.cafeimports.com

Cafe Imports values and celebrates diversity. The coffee industry is only possible because of the myriads of people, cultures, and identities contributing to the supply chain. We strive to reflect this diversity within our company, believing it strengthens our ability to understand and connect with the world around us. We are proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs, job requirements, individual qualifications, and merits without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status, and will accommodate disabilities or special needs.

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