Group Account Executive

Group Account Executive

Class: Full Time, Non-Exempt
Reports to: Director of Group Sales
Location: Oshkosh, WI
The Milwaukee Bucks strive to be the best sports and entertainment company in the world. We are looking for dedicated people who champion innovation, inspire and empower their teammates to perform at a world-class level, and foster a culture of continuous improvement.
What We Offer

Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources
401K with company match
Pet Insurance
12 weeks of paid time off for parents to welcome newborns, adopted and foster children
Unlimited PTO
Professional Development through our internal learning & development program

Antler Academy
Employee Resource Groups
Milwaukee Bucks and NBA League Discounts
Company Paid Parking and Phone Allowance
Summary

Group Account Executive's primary responsibility is to generate revenue through selling NBA G League ticket packages including group tickets, party decks, season ticket memberships, and partial plans. Additionally, this person will plan and coordinate large group and themed events. Core to this role is the ability to prospect, sell, and service numerous group buyers while handling many different group initiatives at once. Ideally, this person has a strong solid understanding of the group sales business and the ability to multi-task both in the office and at games.
Responsibilities

Generate revenue with primary focus of selling full group tickets and party decks to category lists of local organizations while selling all offered revenue packages including season ticket memberships, partials, groups, and party decks
Achieve and exceed weekly, monthly, and annual sales goals
Meet daily/weekly outbound call and appointment expectations
Discover/Meet new prospects by scheduling, coordinating, and conducting client meetings via phone, video conference, in-person appointment, and networking events
Build positive relationships to gain deeper knowledge level about each customer
Work all home games to perform game day responsibilities including entertaining clients and fulfilling large group events and theme night commitments
Provide superior customer service to existing and prospective clients
Attend team and community events for purpose of improving sales throughout entire year
Work closely with all internal departments for cross-promotional initiatives and assist in all projects as needed
Proactively create opportunities for new business with existing customers
Additional tasks as assigned by management
Game Day Responsibilities

Help as needed during game time including with game presentation, Fane Experience Packages, on-court promotions, giveaways & program distribution, and entertainment acts
Be available to help Director of Ticket Sales on all game day projects as advised which may include but is not limited to working Will-Call, running sales table, conducting seat visits, and facilitating in-season sales initiatives.
Assist with arena set-up and breakdown of arena assets
Qualifications

High proficiency in both written and verbal communications (public speaking and presentation)
Excellent relationship and interpersonal skills
Conclusive, persistent, and results-oriented approach
Highly motivated with strong work ethic and desire to be successful
Ability to work well as part of team toward achieving department and company goals
Strong time-management, interpersonal, and analytical skills
Maintain high level customer service and problem-solving skills
Must have ability to navigate arena to visit clients and escort potential customers on seat tours and fan experiences both on game days and non-game days
Must be available to work flexible hours based on changing priorities including nights, weekends, and holidays
Flexible with ability to prioritize and handle multiple tasks/projects while working well under pressure to exceed customer expectations
Experience in a ticket sales role preferred
Bachelor's degree in marketing, business, sport management, or a related field or equivocal experience
Proficient digital literacy including experience with Microsoft Office products (Word, Excel, Outlook)
Ability to learn and master new software programs including CRM platform and ticketing system (Ticketmaster, Archtics)
All offers for employment with the Milwaukee Bucks are contingent upon the candidate having successfully completed a criminal background check. We will consider people with criminal histories in a manner consistent with the requirements of applicable local, state, and Federal laws.
The Milwaukee Bucks is an Affirmative Action and Equal Opportunity Employer, Ethnic Minority/Women/Disabled/Veteran/Gender Identity/Sexual Orientation.
We provide our employees with a robust employee benefits plan that focuses on the mental and physical wellness of our team. We strive to offer a flexible work environment that allows our team members to be productive in both their work and home lives.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.