About Nexon
Nexon America is a branch of Nexon Co., Ltd., a global video game publisher and leading developer of online virtual worlds for PCs, consoles, and mobile devices. We proudly offer celebrated franchises such as MapleStory and Mabinogi, enjoyed by millions of players worldwide. Founded in 2006, our goal has been to bring these unique games to western players with a player‑first approach, leveraging our expertise in free‑to‑play and live game support.
Summary of Position
The Associate Producer I is responsible for running the successful live game service. This includes executing the Producer's vision by collaborating with multiple departments and ensuring the timely, high‑quality delivery of game service. This role works in a hybrid environment, with the office expected 2-3 times a week.
Job Responsibilities
- Assists in coordinating tasks and dependencies with internal teams such as QA, Community, and Player Support to meet project deadlines.
- Helps maintain and track established schedules for maintenance, QA, and weekly bug triages.
- Collaborates with the team to support the daily operations of the live service, ensuring a stable play environment.
- Supports live service updates and maintenance to ensure seamless execution.
- Reviews basic game health metrics (e.g., ticket counts, community reports) to learn how to gauge the health of the game.
- Other duties as assigned.
Work Experience
- 1–3 years of game production experience.
- 1+ year of live game experience preferred.
Education, Professional Training, Technical Training or Certification
- Bachelor’s degree or equivalent experience.
Knowledge/Skills
- Knowledge of live and online game player behavior.
- Strategic thinking and problem‑solving ability.
- Knowledge of the game industry, including emerging trends with a focus on the markets served by Nexon.
- Preferably a gamer at heart.
- High level understanding of online environments and processes required to maintain high uptime.
- Excellent interpersonal and communication skills.
- Exceptional project and time‑management skills.
- Strong organizational skills.
- Proficient in MS Office.
Management Note
Management has the right to add or change duties and job requirements at any time.
Nexon’s Benefits and Perks
We offer medical, dental, and vision plans for you and your eligible dependents, a high‑deductible health plan with a health savings account contribution, company‑paid life, AD&D, short‑term and long‑term disability benefits, flexible spending accounts, a 401(k) plan with company match, pet insurance, wellness credit, lunchtime yoga, language classes, bi‑monthly catered lunches, monthly happy hours, and a well‑stocked snack bar. We provide paid time off, sick days, company holidays, and an end‑of‑year break to support work‑life balance.
Equal Opportunity Employment
Nexon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.
Compensation Description for Pay Transparency
The base salary range for this position in El Segundo, CA is $70,000 - $83,000 annually.
Beware of Recruitment Scams
We have been made aware of fraudulent recruitment activities by individuals falsely claiming to represent Nexon America. Our recruiters will only contact you from official company email addresses ending in @nexon.com and will follow a formal interview process. We will never request payment or personal financial information such as photos of government‑issued identification during the recruitment process or offer a job without a formal interview process. If you receive suspicious emails, please mark them as junk or spam.
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