Customer Education Specialist - Flex (US Remote)

Job Description
Note: This is a remote role with 75%+ of travel to customer sites in the US. Candidates may reside anywhere in the United States.

Responsibilities

Teaching and instructing agency customers/end users and staff on the use and operating methods of complex software products and services

Conducting on-site and remote training for the Motorola Flex software and the designated third-party software

Presenting training using a variety of classroom training methods, including lectures, flip charts, online projection, etc.

Completing department-required reports within set standards

Managing communication with customer contact(s) related to the training schedule

Coordinating customer (agency) information between trainers

Operating under supervision from the Customer Education Lead

Relying on instructions and pre-established guidelines to perform the functions of the job

Qualifications

Must have a valid driver's license

Experience with Motorola Flex Administration preferred

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy". It therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Target Base Salary Range: $60,000 - $70,000 USD

Benefits

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid HolidaysGenerous Paid Time Off Packages

Employee Stock Purchase Plan

Paid Parental & Family Leave

and more!

Basic Requirements

High School Diploma

1+ years of experience working with Motorola Flex software

Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements
Over 75%

Relocation
None

Position Type
Experienced

Referral Payment Plan
Yes

EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

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