Call Center Training Lead: Elevate Customer Experience

MV Transportation is seeking a Call Center Trainer in Kent, Washington. The role requires supervising Call Center staff while ensuring high-quality customer service. Responsibilities include assisting with customer complaints, identifying training needs, and monitoring calls for quality improvement. Ideal candidates will have experience in a supervisory role and possess strong leadership and customer service skills. This is a full-time position offering opportunities for impactful leadership in a dynamic environment.
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