United Community Banks Inc. is seeking a Contact Center Training Specialist responsible for creating, delivering, and managing training programs for employees. The role emphasizes exceptional customer service and effective problem-solving to ensure front-line staff is well-prepared.
The ideal candidate will possess a degree in Business or a related field, along with a minimum of 2 years of relevant experience. Proficiency in Microsoft Office and experience in training are essential. This full-time role requires flexibility for evenings and weekends.
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Contact Center Training Lead: Elevate Customer Experience
United Community Banks Inc. · New York, NY, USA ·
- Pay:
- 38.769 - 57.876
- Job type:
- Full Time