IT Communication Specialist

JOB DESCRIPTION

Estimated Hours:

20–30 hours per month

Location: Remote

Role Overview

We are seeking an experienced IT Communications Specialist to lead the strategy and execution of internal IT communications. This contractor will partner closely with IT leaders and teams to translate technical initiatives into clear, engaging, and visually compelling content for broad internal audiences. The role requires an independent, proactive contributor capable of delivering polished, on-brand communications with minimal oversight.

Scope of Work / Key Deliverables

Bi-monthly IT newsletter (end-to-end ownership)

Monthly IT wins and success stories

Quarterly thought leadership content aligned to IT priorities

Lightweight content roadmap aligned to IT initiatives

Key Responsibilities

Proactively partner with IT leaders and teams to source stories and extract key messages

Translate complex technical work into clear, engaging narratives for internal audiences

Produce multi-channel content beyond email, including short videos, visuals, intranet or collaboration platform posts

Design and deliver visually polished communications using tools such as Canva, Adobe Creative Suite, PowerPoint, and basic video editing tools

Recommend and implement scalable, cost-effective communication formats and channels

Tailor messaging for executive-level audiences while maintaining relevance for IT teams

Manage deadlines independently and deliver high-quality outputs with minimal oversight

Ensure alignment with brand standards in partnership with the internal Brand Marketing team

Required Qualifications

Proven experience in internal communications, IT communications, or technical storytelling

Demonstrated ability to translate technical concepts for non-technical audiences

Strong content design and visual storytelling skills (not writing-only)

Hands-on experience with modern content creation and design tools

Ability to operate effectively as an independent contractor with minimal oversight

Preferred Qualifications

Experience supporting enterprise or global IT organizations

Portfolio demonstrating newsletters, internal campaigns, or multimedia content

Familiarity with internal collaboration or intranet platforms

Engagement Notes

This role is expected to manage work independently within the agreed monthly hours and collaborate closely with IT stakeholders. All deliverables must align with internal brand standards and guidelines.