Communication Specialist, IT

Communication Specialist

Looking for a technical writer with a marketing background to interact cross-functionally with other members of the Information Technology (IT) organization to produce/create top quality and clear technically-based copy. This position requires strong writing skills and at least two years (combined) of both technical writing and corporate communications/marketing experience. The ideal candidate will have a solid base of technical knowledge and the ability to understand and use new IT products and services in order to create detailed user instructions and high-level overviews, as well as write copy for strong internal marketing campaigns. Applicants are expected to supply writing samples prior to interviewing for this role.
Responsibilities:
Gather, analyze and compose technical information and translate into clear, compelling and business focused documents and stories that are consumed by both technical and non-technical audiences
Create content for internal product announcements and stories, user guides and FAQs
Conduct research and ensure the use of proper terminology, including coordinating and working with subject matter experts and others as needed
Translate technical information into clear, readable documents to be used by technical and non-technical employees
Proofread and perform difficult and/or complex writing and editorial functions, including formatting and style sheet verification, copy editing, rewriting, revising, etc.
Ensure consistency, clarity, and quality in and across all types of communication assets
Transfer/post copy to internal SharePoint pages
Skills:
Required: 1+ years experience in technical writing and editing, 1+ years experience in marketing or non-technical communications field, attention to detail with excellent oral and written communication skills, proficiency in Microsoft Office suite, ability to manage multiple projects that are relatively complex in scope and demonstrate effective time-management skills to comply with project deadlines, exhibits superior knowledge of grammar, spelling, and punctuation
Preferred: Experience in communicating complex systems, preferably technology-related, ability to quickly adapt to changes in priorities, ability to turn technical copy into compelling stories to engage non-technical audiences, ability to recommend formats per technical and customer requests, exhibit a strong understanding of processes, formats, styles and tools, strong working knowledge of SharePoint 2016 and Adobe Creative Cloud suite (e.g. Premiere Pro, After Effects, InDesign, Photoshop)
Keywords: Education: Bachelor's degree or higher