Marketing Customer Programs Administrator

Description:
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Coordinating and supporting internal meetings and customer-facing program logistics and communications

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Manage on-site operations, including supply ordering, shipping, mail distribution, and visitor access

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Oversee facility maintenance and service requests

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Support routine financial processes, including invoice collection, submission, tracking, and vendor payment follow-up

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Partner cross-functionally to assist customer programs and identify opportunities to improve operational efficiency

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Administer customer and sales surveys, and maintain accurate program data

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Additional duties as assigned

The essential requirements of the job include:

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Bachelor’s degree in marketing, Business Administration, Communications, or related field or 2–4 years of experience in administrative, marketing operations, or customer program coordination roles

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Strong organizational and multitasking skills with high attention to detail

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Experience coordinating logistics for events, meetings, or customer-facing activities

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Familiarity with Microsoft Office, Salesforce, and enterprise workflow tools

Preferred:

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Experience supporting customer experience programs, reference sites, or marketing events

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Exposure to survey tools and customer feedback programs (e.g., NPS)

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Experience working in a cross-functional, matrixed organization.

Background in healthcare, diagnostics, or B2B environments

Softpath System, LLC is an Affirmative Action /Equal Opportunity Employer