Custom Sales Representative

Position Title:

Outside Sales Representative

Reports To:

Sales Manager

Location:

Knoxville, TN/Onsite

Compensation:

Competitive Base + Commission (DOE)

Travel:

Local travel required + occasional trade shows/events (including weekends/holidays)

Industry:

Promotional Products / Branded Merchandise

Why This Role Stands Out

Established book of business with opportunity to expand and grow accounts

Blend of account management and new business development

Strong autonomy with ownership over a defined client portfolio

Opportunity to work with custom-branded products across industries

Clear performance metrics and growth expectations

About the Company

Our client is a growing provider of promotional products, helping organizations enhance their brand through customized merchandise and marketing solutions. They pride themselves on delivering value, quality, and strong client relationships.

Position Summary

This role is responsible for managing and growing an assigned portfolio of clients while driving new business within designated categories. The ideal candidate is a self-starter who thrives in an outside sales environment, builds strong relationships, and consistently works toward achieving and exceeding sales goals.

Key Responsibilities

Sales & Business Development

Prospect and develop new business opportunities within assigned categories

Consistently meet or exceed sales quotas and revenue targets

Sell within established profit margin guidelines

Build and maintain a strong pipeline of opportunities in CRM

Account Management & Client Growth

Serve as the primary point of contact for assigned clients

Conduct regular client meetings (virtual and in-person) to review performance and identify growth opportunities

Drive account penetration, upsell products/services, and secure renewal business

Ensure high levels of customer satisfaction and retention

Client Engagement & Service

Consult with clients on custom-branded product needs

Provide continuous service and communication throughout the engagement lifecycle

Coordinate with internal teams (marketing, sales leadership) to align on campaigns and offerings

Reporting & Planning

Maintain accurate CRM records, forecasting, and reporting

Participate in monthly sales reviews and weekly EOS sales meetings

Develop and present an annual business plan with measurable goals and milestones

Brand Representation & Events

Represent the company at client events, trade shows, and networking opportunities

Participate in promotional activities, including occasional weekend/holiday events

Qualifications

1+ year of sales and/or customer service experience

Proven ability to meet or exceed sales goals

Strong communication, presentation, and interpersonal skills

Excellent organization and time management skills

Experience using CRM systems and Microsoft Office Suite

Strong problem-solving and decision-making abilities

Valid driver’s license and reliable transportation

Preferred Qualifications

Bachelor’s degree

Experience in promotional products, marketing, or related industries

Experience managing client portfolios and growing accounts

Core Competencies

Relationship-Driven & Customer-Focused

Self-Starter with Strong Work Ethic

Organized & Detail-Oriented

Results-Oriented & Competitive

Collaborative & Team-Focused

Compensation & Benefits

Base Salary:

Competitive (DOE)

On-Target Earnings (OTE):

Commission-based with growth potential

Benefits:

Standard benefits package (Medical, Dental, Vision, 401k, etc.)

Additional Perks:

Established client base with expansion opportunities

Autonomy in managing territory and accounts

Exposure to diverse industries and branding initiatives

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or veteran's status. Applicants with a disability or a disabled veteran may request a reasonable accommodation if they are unable or limited in their ability to access job openings or apply for a job on our website as a result of their disability. The applicant may request reasonable accommodations by contacting us at 317-661-1740.