Custom Sales Representative

Outside Sales Representative

This role reports to the Sales Manager and is based in Knoxville, TN with onsite responsibilities. Compensation is competitive with a base salary plus commission. Local travel is required, including occasional attendance at trade shows and events on weekends and holidays. The industry is promotional products and branded merchandise.
Why This Role Stands Out

Established book of business with opportunity to expand and grow accounts
Blend of account management and new business development
Strong autonomy with ownership over a defined client portfolio
Opportunity to work with custom-branded products across industries
Clear performance metrics and growth expectations
About the Company

Our client is a growing provider of promotional products, helping organizations enhance their brand through customized merchandise and marketing solutions. They pride themselves on delivering value, quality, and strong client relationships.
Position Summary

This role is responsible for managing and growing an assigned portfolio of clients while driving new business within designated categories. The ideal candidate is a self-starter who thrives in an outside sales environment, builds strong relationships, and consistently works toward achieving and exceeding sales goals.
Key Responsibilities

Sales & Business Development

Prospect and develop new business opportunities within assigned categories
Consistently meet or exceed sales quotas and revenue targets
Sell within established profit margin guidelines
Build and maintain a strong pipeline of opportunities in CRM

Account Management & Client Growth

Serve as the primary point of contact for assigned clients
Conduct regular client meetings (virtual and in-person) to review performance and identify growth opportunities
Drive account penetration, upsell products/services, and secure renewal business
Ensure high levels of customer satisfaction and retention

Client Engagement & Service

Consult with clients on custom-branded product needs
Provide continuous service and communication throughout the engagement lifecycle
Coordinate with internal teams (marketing, sales leadership) to align on campaigns and offerings

Reporting & Planning

Maintain accurate CRM records, forecasting, and reporting
Participate in monthly sales reviews and weekly EOS sales meetings
Develop and present an annual business plan with measurable goals and milestones

Brand Representation & Events

Represent the company at client events, trade shows, and networking opportunities
Participate in promotional activities, including occasional weekend/holiday events

Qualifications

1+ year of sales and/or customer service experience
Proven ability to meet or exceed sales goals
Strong communication, presentation, and interpersonal skills
Excellent organization and time management skills
Experience using CRM systems and Microsoft Office Suite
Strong problem-solving and decision-making abilities
Valid driver's license and reliable transportation
Preferred Qualifications

Bachelor's degree
Experience in promotional products, marketing, or related industries
Experience managing client portfolios and growing accounts
Core Competencies

Relationship-Driven & Customer-Focused
Self-Starter with Strong Work Ethic
Organized & Detail-Oriented
Results-Oriented & Competitive
Collaborative & Team-Focused
Compensation & Benefits

Base Salary:

Competitive (DOE)

On-Target Earnings (OTE):

Commission-based with growth potential

Benefits:

Standard benefits package (Medical, Dental, Vision, 401k, etc.)

Additional Perks:
Established client base with expansion opportunities
Autonomy in managing territory and accounts
Exposure to diverse industries and branding initiatives
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or veteran's status. Applicants with a disability or a disabled veteran may request a reasonable accommodation if they are unable or limited in their ability to access job openings or apply for a job on our website as a result of their disability. The applicant may request reasonable accommodations by contacting us at 317-661-1740.