Inside Sales Coordinator

Advanced Personnel Resources (APR) is seeking an experienced and detail-oriented Inside Sales Support Specialist to join a growing team within the industrial manufacturing sector. This role serves as a key link between customers, sales teams, and internal departments: supporting the full sales cycle from quoting to order fulfillment.

Location: Burlington, NC

Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Pay Rate: $22.00 per hour

Employment Type: Contract / Temp-to-Hire

Key Responsibilities

Provide day-to-day support to customers and sales teams via phone, email, and online platforms

Prepare and issue quotes based on customer specifications and project requirements

Research bid opportunities and project details

Enter and process purchase orders accurately within an ERP system

Follow up on open quotes, orders, and customer inquiries to ensure timely resolution

Coordinate with logistics and warehouse teams to manage shipments and delivery schedules

Track shipments and assist with resolving order discrepancies or returns

Maintain organized sales records, including orders, shipping documentation, and pricing

Support reporting, data entry, and internal communication across departments

Collaborate with production and inventory teams to confirm product availability and lead times

Build and maintain strong relationships with customers and internal teams

Assist with additional duties and occasional trade show support as needed

Qualifications

High School Diploma required; Associate’s or Bachelor’s degree preferred (Business, Engineering, or related field)

2+ years of experience in inside sales, customer service, or sales coordination

Experience within industrial manufacturing, piping, plastics, or related industries preferred

Proficiency in Microsoft Office (Excel, Word, Outlook)

Experience with ERP and/or CRM systems is a plus (Excel assessment required)

Strong communication, organization, and multitasking skills

High attention to detail with the ability to manage multiple priorities

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