Senior Account Leader – Post-Sale Growth (Remote)

ArrowCore Group is seeking an experienced Account Manager for a 12-month contract. This remote position entails owning customer relationships post-sale, coordinating across various departments, and proactively growing accounts with upselling opportunities. The ideal candidate should have over 5 years in account management, a background in CCaaS, and proficiency in tools like Salesforce and Zendesk. Strong communication skills and technical acumen are essential to maintain high standards of customer service and retention.
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