Sales Manager

About us:

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

Birmingham Vauxhall & Changan

Contract Type: Permanent

Salary: Up to £65k-80k OTE (£45,000-£55,000 DOE basic plus bonus)

Hours: 44 Hours – Mon to Fri 9.00am to 6.00pm (one late finish to 7pm and a day off midweek), Sat 9.00am to 5.00pm and Sun 11.00am to 3.00pm (rota basis)

A rare and exciting opportunity has become available at Birmingham Vauxhall & Changan as a Sales Manager. Have you got what it takes to lead an established department in an electrifying franchise? If so, we would love to hear from you! The successful candidate will receive an industry leading remuneration package with access to in‑house training.

As Sales Manager, you will act as a role model for customer service excellence for the team, always leading by example. You will develop long‑lasting, meaningful relationships with our customers and coach and motivate the team to do so too. You will be reporting into the General Manager.

You will oversee the day‑to‑day running of the showroom, including vehicle valuations and sales; supervising the vehicle journey from workshop prep right through to imaging and showroom presentation. You will work alongside the divisional buyer, dedicated prep technicians, detailers and photography team so that you can deliver marketing standards.

Responsibilities

Managing the full sales process, from web inquiry to phone & showroom

Managing staff performance from structured 121’s to training & development

Implementing department targets and brand KPI's

Responsible for buying in vehicles and up‑to‑date stock pricing

Ensuring full FCA compliance within the Sales Department

Managing and owning our Customer Satisfaction

You will have prior experience in a similar premium automotive environment with a proven track record in transactional sales and delivering exceptional customer service experiences. You will be able to demonstrate experience in leading a highly motivated team and know how to get the best out of each team member.

Experience monitoring financial performance against budget and the ability to identify and address any shortfalls promptly is a must. You will need the ability to understand finance and insurance product regulations and have excellent communication skills and the ability to influence and negotiate a sale. Due to the nature of the role, a full UK driving licence is essential.

Core Benefits

Competitive salaries with structured pay scales and progression as you grow within the business

Generous annual leave that increases with your length of service

Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave

Access to Techscheme for discounted technology purchases with flexible payments

Eyecare vouchers to help cover vision care needs

Smart Health – 24/7 access to GP services to support your mental and physical wellbeing

Dental insurance for everyday dental care and unexpected treatments

Optional critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing

MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user‑friendly app

Free will writing services to help plan for the future

Flexible life assurance options and partner life assurance for added protection

Discounted gym memberships to support an active lifestyle

Travel insurance to help you explore with confidence

Access to home and technology vouchers

Beyond card and a wide range of exclusive retail and lifestyle discounts

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6‑month probation period commencing from your start date.

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