Account Manager - Journals and eBooks

Job Description
The Academic & Government division at Taylor & Francis Group is currently hiring a high performing Account Manager with a strong hunter mindset to be responsible for the Northeast territory within the United States. You will be a strong verbal communicator with ethical standards and collaborate with appropriate departments ensuring a well-coordinated team selling approach. Ideally, you will have had open access, journals, and eBook understanding as well as selling experience in academic library markets. This sales opportunity is remote.

Responsibilities

Designing, implementing, and owning a 1-to-3-year sales strategy for eBooks, Journals and Open Access within your territory

Achieving and exceeding annual sales targets, contributing to the overall revenue and profit objectives of the business division

Planning schedules and carrying out regular sales visits to customers to achieve financial targets within own sales region across product portfolio (Travel for this role is expected to be 30% to 50%)

Developing strong professional and industry stakeholder networks with key accounts within the assigned territory

Cultivating strong, holistic relationships with the customer base, working to ensure that trading with each account is sustainable, profitable and delivering a high level of customer satisfaction

Collecting and disseminating market, competitor, and customer feedback

Establishing a strategic approach to the short, medium- and long-term business within the territory, to ensure that activity is both relevant and flexible to the evolving trading environment over time

Upholding company trading and terms policy, to protect profitability and value of business in territory

Liaising actively with stakeholder departments or groups within the business to enhance T&F’s coverage of the territory – product specialists, sales support, editorial, marketing

Conducting key analyses of products, customers, markets, and competitors; developing and maintaining knowledge of business and market trends. Identifying areas of opportunity; offering suggestions and making recommendations for improvement to appropriate managers

Regularly updating the company’s CRM with relevant customer and opportunity information

Qualifications

2-5 years of demonstrated successful account management

A professional manner; the ability to approach others in a tactful manner while reacting well under pressure

The ability to analyze and synthesize complex or diverse information; proven experience collecting and researching data

Ability to problem solve such as identifying and resolving problems in a timely manner; additionally, developing alternative solutions while working alone or in a group and using reason even when dealing with emotional topics

A clear oral communicator who can speak clearly and persuasively in positive or negative situations while simultaneously being a strong listener to better clarify

A team player who can balance both team and individual responsibilities

A leader who can exhibit confidence in self and others by inspiring and motivating others to perform well

Demonstrated business acumen by understanding business implications of decisions; displaying orientation to profitability; demonstrates knowledge of market and competition

Additional Information

Closing date for application: 05 May 2026

You must have the right to work and live in United States

This role is home based; you must have a set-up that allows for remote work

Domestic and international travel to T&F offices and areas of opportunity may be required.

Benefits

Base salary ranging from $75,000 - $85,000 + annual sales bonus (25% if OTE's are met, may exceed up to 100%)

An excellent work/life balance with a fantastic, flexible working culture

Paid sick time

15 days annual leave per year plus an extra day off for your birthday

3 additional discretionary days for the holiday season at the end of the year

Up to 8 weeks of paid parental leave

Medical, vision, and dental benefits

4 volunteer days per year

401(k) + employer match

Seasonal social and charitable events

Continuous training and development

Equal Opportunity Employer
Taylor & Francis is proud to be an Equal Opportunity Employer. We strongly believe in the value of diversity and strive to foster a supportive and inclusive environment where our colleagues can learn, develop, and succeed, all while feeling comfortable with being their true self. We embrace all walks of life regardless of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, veteran status, citizenship, or any other protected characteristic under local law.

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